Assurance, Audit & Evidence

Define and govern management system objectives and KPIs with clarity and consistency

Design and run monitoring activities and measurement methods to generate reliable performance data for evaluation and improvement

Plan, perform and use internal audits effectively to support governance and improvement

Conduct effective management reviews with structured inputs, clear decisions and audit-ready evidence

Build disciplined corrective action and continual improvement through root cause analysis, action planning, implementation and effectiveness verification

Apply evidence-based audit reasoning, materiality-focused prioritisation and structured audit test planning

Plan and conduct effective audit interviews, use structured questioning, and guide conversations to obtain reliable audit evidence

Formulate evidence-based audit findings, structure clear audit reports, and verify the effective closure of agreed actions

Design and govern risk-informed audit programmes across standards, group structures and programme-level reporting

Plan and conduct supplier audits using contract-based criteria, defined evidence targets and disciplined audit documentation

Navigate accreditation, the certification ecosystem, the audit lifecycle, impartiality boundaries and certification decision interfaces

Control product design and development, produce the required evidence, and manage design changes effectively

Control service design and development, produce required evidence, and manage changes in line with ISO 9001 Clause 8.3

Structure continuity plans, define response roles and communications, and design exercises aligned with continuity requirements

Establish effective arrangements for environmental emergencies through defined response plans, drills and post-incident learning

Assess whether organisational context, interested parties, scope and system boundaries credibly reflect how the organisation operates

Assess whether leadership commitment, policy direction and governance structures credibly steer the management system

Assess whether risk and opportunity management credibly informs organisational decisions and priorities

Assess whether documented information is fit for use, internally consistent and credible as audit evidence

Assess whether objectives and KPIs credibly measure and steer organisational performance

Assess whether operational controls and process interactions work reliably in day-to-day practice

Assess whether supplier and outsourced process controls manage risk effectively and achieve intended outcomes across organisational boundaries

Assess whether internal audit and related assurance mechanisms cover risk credibly and provide meaningful assurance

Assess whether management review credibly steers organisational priorities, risks and improvement

Assess whether corrective action addresses nonconformities effectively and whether continual improvement strengthens performance beyond nonconformity response

Evaluate whether customer requirements are defined, agreed, controlled and traceable from commitment through delivery in an ISO 9001 QMS

Assess controls, validation and effectiveness in product and service design and development against ISO 9001 requirements

Assess whether production and service provision are controlled, monitored and capable of delivering consistent outcomes in an ISO 9001 QMS

Evaluate asset-threat-vulnerability logic, risk treatment decisions, and traceability to controls and the Statement of Applicability

Evaluate control applicability, implementation evidence and common failure patterns across ISO/IEC 27001 Annex A control themes

Evaluate harm, impact and risk reasoning, intended use alignment, and decision traceability in ISO/IEC 42001

Evaluate lifecycle and data governance controls across data sourcing, training, validation, deployment, monitoring, and change in ISO/IEC 42001

Assess whether environmental aspects are identified, significance is judged credibly, and lifecycle perspective is applied in an ISO 14001 EMS

Assess whether environmental operational controls and emergency preparedness work effectively within an ISO 14001 management system

Assess whether business impact analyses produce credible recovery priorities and recovery objectives in an ISO 22301 BCMS

Evaluate whether continuity strategies, operational readiness and exercising provide credible recovery capability in an ISO 22301 BCMS

Evaluate whether privacy risk assessments and DPIAs produce credible risk understanding and prioritisation in an ISO/IEC 27701 PIMS

Evaluate whether privacy controls are implemented effectively and applied consistently across personal data processing activities