Discipline

Quality Management

Structured learning, implementation support, and insights for quality management systems

Overview

A discipline defines the application area in which management systems are applied, such as information security, quality, or AI.

Overview

A discipline defines the application area in which management systems are applied, such as information security, quality, or AI.

This discipline focuses on how organizations ensure consistent performance and continuous improvement through structured management systems.

It combines governance, process design, measurement, and assurance to translate quality objectives into reliable operational outcomes.

The content on this page spans structured training modules, integrated learning tracks, advisory services, and insights to support both capability development and system-level improvement.

Halderstone Academy

Professional tracks in quality management & ISO 9001

Manager and Auditor tracks designed for distinct roles in management systems

Halderstone Academy

Professional tracks in quality management & ISO 9001

Manager and Auditor tracks designed for distinct roles in management systems

Halderstone Academy

Training modules about quality management & ISO 9001

Halderstone Academy

Training modules about quality management & ISO 9001

All
Manager
Auditor
Executive
All
Governance
Risk
Controls
Assurance
Transformation
Decisions
8 modules found

HAM-QM-S-01

Customer Requirements & Communication

Determine, review, agree and control customer requirements and related customer communications in line with ISO 9001

Live virtual

7 hours

CHF

550

View module

HAM-QM-S-02

Product Design & Development Control

Control product design and development, produce the required evidence, and manage design changes effectively

Live virtual

7 hours

CHF

550

View module

HAM-QM-S-03

Service Design & Development Control

Control service design and development, produce required evidence, and manage changes in line with ISO 9001 Clause 8.3

Live virtual

7 hours

CHF

550

View module

HAM-QM-S-04

Production Control

Control production under defined conditions, with identification, traceability, preservation and managed production changes

Live virtual

7 hours

CHF

550

View module

HAM-QM-S-05

Service Provision Control

Control service delivery under defined conditions, including acceptance and release, customer property, and operational changes

Live virtual

7 hours

CHF

550

View module

HAM-QM-A-01

Auditing Customer Requirements & Communication Management

Evaluate whether customer requirements are defined, agreed, controlled and traceable from commitment through delivery in an ISO 9001 QMS

Live virtual

7 hours

CHF

550

View module

HAM-QM-A-02

Auditing Product & Service Development

Assess controls, validation and effectiveness in product and service design and development against ISO 9001 requirements

Live virtual

7 hours

CHF

550

View module

HAM-QM-A-03

Auditing Production & Service Provision

Assess whether production and service provision are controlled, monitored and capable of delivering consistent outcomes in an ISO 9001 QMS

Live virtual

7 hours

CHF

550

View module

All
Manager
Auditor
Executive
All
Governance
Risk
Controls
Assurance
Transformation
Decisions
8 modules found

HAM-QM-S-01

Customer Requirements & Communication

Determine, review, agree and control customer requirements and related customer communications in line with ISO 9001

Live virtual

CHF

550

7 hours

View module

HAM-QM-S-02

Product Design & Development Control

Control product design and development, produce the required evidence, and manage design changes effectively

Live virtual

CHF

550

7 hours

View module

HAM-QM-S-03

Service Design & Development Control

Control service design and development, produce required evidence, and manage changes in line with ISO 9001 Clause 8.3

Live virtual

CHF

550

7 hours

View module

HAM-QM-S-04

Production Control

Control production under defined conditions, with identification, traceability, preservation and managed production changes

Live virtual

CHF

550

7 hours

View module

HAM-QM-S-05

Service Provision Control

Control service delivery under defined conditions, including acceptance and release, customer property, and operational changes

Live virtual

CHF

550

7 hours

View module

HAM-QM-A-01

Auditing Customer Requirements & Communication Management

Evaluate whether customer requirements are defined, agreed, controlled and traceable from commitment through delivery in an ISO 9001 QMS

Live virtual

CHF

550

7 hours

View module

HAM-QM-A-02

Auditing Product & Service Development

Assess controls, validation and effectiveness in product and service design and development against ISO 9001 requirements

Live virtual

CHF

550

7 hours

View module

HAM-QM-A-03

Auditing Production & Service Provision

Assess whether production and service provision are controlled, monitored and capable of delivering consistent outcomes in an ISO 9001 QMS

Live virtual

CHF

550

7 hours

View module

All
Manager
Auditor
Executive
All
Governance
Risk
Controls
Assurance
Transformation
Decisions
8 modules found

HAM-QM-S-01

Customer Requirements & Communication

Determine, review, agree and control customer requirements and related customer communications in line with ISO 9001

Live virtual

7 hours

CHF

550

View module

HAM-QM-S-02

Product Design & Development Control

Control product design and development, produce the required evidence, and manage design changes effectively

Live virtual

7 hours

CHF

550

View module

HAM-QM-S-03

Service Design & Development Control

Control service design and development, produce required evidence, and manage changes in line with ISO 9001 Clause 8.3

Live virtual

7 hours

CHF

550

View module

HAM-QM-S-04

Production Control

Control production under defined conditions, with identification, traceability, preservation and managed production changes

Live virtual

7 hours

CHF

550

View module

HAM-QM-S-05

Service Provision Control

Control service delivery under defined conditions, including acceptance and release, customer property, and operational changes

Live virtual

7 hours

CHF

550

View module

HAM-QM-A-01

Auditing Customer Requirements & Communication Management

Evaluate whether customer requirements are defined, agreed, controlled and traceable from commitment through delivery in an ISO 9001 QMS

Live virtual

7 hours

CHF

550

View module

HAM-QM-A-02

Auditing Product & Service Development

Assess controls, validation and effectiveness in product and service design and development against ISO 9001 requirements

Live virtual

7 hours

CHF

550

View module

HAM-QM-A-03

Auditing Production & Service Provision

Assess whether production and service provision are controlled, monitored and capable of delivering consistent outcomes in an ISO 9001 QMS

Live virtual

7 hours

CHF

550

View module

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.