Discipline
Quality Management
Structured learning, implementation support, and insights for quality management systems
Overview
A discipline defines the application area in which management systems are applied, such as information security, quality, or AI.
Overview
A discipline defines the application area in which management systems are applied, such as information security, quality, or AI.
This discipline focuses on how organizations ensure consistent performance and continuous improvement through structured management systems.
It combines governance, process design, measurement, and assurance to translate quality objectives into reliable operational outcomes.
The content on this page spans structured training modules, integrated learning tracks, advisory services, and insights to support both capability development and system-level improvement.
Halderstone Academy
Professional tracks in quality management & ISO 9001
Manager and Auditor tracks designed for distinct roles in management systems
Halderstone Academy
Professional tracks in quality management & ISO 9001
Manager and Auditor tracks designed for distinct roles in management systems
Halderstone Academy
Training modules about quality management & ISO 9001
Halderstone Academy
Training modules about quality management & ISO 9001
HAM-QM-S-01
Customer Requirements & Communication
Determine, review, agree and control customer requirements and related customer communications in line with ISO 9001
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HAM-QM-S-02
Product Design & Development Control
Control product design and development, produce the required evidence, and manage design changes effectively
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HAM-QM-S-03
Service Design & Development Control
Control service design and development, produce required evidence, and manage changes in line with ISO 9001 Clause 8.3
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HAM-QM-S-04
Production Control
Control production under defined conditions, with identification, traceability, preservation and managed production changes
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HAM-QM-S-05
Service Provision Control
Control service delivery under defined conditions, including acceptance and release, customer property, and operational changes
View module
HAM-QM-A-01
Auditing Customer Requirements & Communication Management
Evaluate whether customer requirements are defined, agreed, controlled and traceable from commitment through delivery in an ISO 9001 QMS
View module
HAM-QM-A-02
Auditing Product & Service Development
Assess controls, validation and effectiveness in product and service design and development against ISO 9001 requirements
View module
HAM-QM-A-03
Auditing Production & Service Provision
Assess whether production and service provision are controlled, monitored and capable of delivering consistent outcomes in an ISO 9001 QMS
View module
HAM-QM-S-01
Customer Requirements & Communication
Determine, review, agree and control customer requirements and related customer communications in line with ISO 9001
View module
HAM-QM-S-02
Product Design & Development Control
Control product design and development, produce the required evidence, and manage design changes effectively
View module
HAM-QM-S-03
Service Design & Development Control
Control service design and development, produce required evidence, and manage changes in line with ISO 9001 Clause 8.3
View module
HAM-QM-S-04
Production Control
Control production under defined conditions, with identification, traceability, preservation and managed production changes
View module
HAM-QM-S-05
Service Provision Control
Control service delivery under defined conditions, including acceptance and release, customer property, and operational changes
View module
HAM-QM-A-01
Auditing Customer Requirements & Communication Management
Evaluate whether customer requirements are defined, agreed, controlled and traceable from commitment through delivery in an ISO 9001 QMS
View module
HAM-QM-A-02
Auditing Product & Service Development
Assess controls, validation and effectiveness in product and service design and development against ISO 9001 requirements
View module
HAM-QM-A-03
Auditing Production & Service Provision
Assess whether production and service provision are controlled, monitored and capable of delivering consistent outcomes in an ISO 9001 QMS
View module
HAM-QM-S-01
Customer Requirements & Communication
Determine, review, agree and control customer requirements and related customer communications in line with ISO 9001
View module
HAM-QM-S-02
Product Design & Development Control
Control product design and development, produce the required evidence, and manage design changes effectively
View module
HAM-QM-S-03
Service Design & Development Control
Control service design and development, produce required evidence, and manage changes in line with ISO 9001 Clause 8.3
View module
HAM-QM-S-04
Production Control
Control production under defined conditions, with identification, traceability, preservation and managed production changes
View module
HAM-QM-S-05
Service Provision Control
Control service delivery under defined conditions, including acceptance and release, customer property, and operational changes
View module
HAM-QM-A-01
Auditing Customer Requirements & Communication Management
Evaluate whether customer requirements are defined, agreed, controlled and traceable from commitment through delivery in an ISO 9001 QMS
View module
HAM-QM-A-02
Auditing Product & Service Development
Assess controls, validation and effectiveness in product and service design and development against ISO 9001 requirements
View module
HAM-QM-A-03
Auditing Production & Service Provision
Assess whether production and service provision are controlled, monitored and capable of delivering consistent outcomes in an ISO 9001 QMS
View module
Advisory
Advisory services in quality management & operational excellence
Advisory
Advisory services in quality management & operational excellence
Related audit services
Audits provide independent assurance. Advisory services help design, implement, operate, and improve the systems and controls being assessed.
Related audit services
Audits provide independent assurance. Advisory services help design, implement, operate, and improve the systems and controls being assessed.
Ready to improve your management systems?
We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.
Ready to improve your management systems?
We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.
Ready to improve your management systems?
We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.