Training Module

Auditing Management Review

Audit management review inputs, decisions, follow-up, and alignment with organisational performance

Training Module

Auditing Management Review

Audit management review inputs, decisions, follow-up, and alignment with organisational performance

Training Module

Auditing Management Review

Audit management review inputs, decisions, follow-up, and alignment with organisational performance

Senior manager answering an auditor's questions about how the management review is performed in the organization.

Move from “minutes exist” to evidence that management review actually steers the system

Management review often looks compliant on paper while decisions, priorities, and follow-up are weak or disconnected from reality. This module equips auditors to test input completeness and decision quality, and to verify whether review outputs drive meaningful steering and prioritisation.

Senior manager answering an auditor's questions about how the management review is performed in the organization.

Move from “minutes exist” to evidence that management review actually steers the system

Management review often looks compliant on paper while decisions, priorities, and follow-up are weak or disconnected from reality. This module equips auditors to test input completeness and decision quality, and to verify whether review outputs drive meaningful steering and prioritisation.

Senior manager answering an auditor's questions about how the management review is performed in the organization.

Move from “minutes exist” to evidence that management review actually steers the system

Management review often looks compliant on paper while decisions, priorities, and follow-up are weak or disconnected from reality. This module equips auditors to test input completeness and decision quality, and to verify whether review outputs drive meaningful steering and prioritisation.

Training module overview

Training module overview

Training module overview

In many organisations, management review is treated as a recurring meeting with a standard agenda and a set of minutes. Audits then focus on whether the meeting happened and whether the “required inputs” are listed, while the real question is whether leadership uses the review to steer priorities, make decisions, and follow through when performance, risks, and changes demand it.

This audit add-on focuses on how to judge input completeness, decision quality, and evidence of steering across ISO management system standards. It does not teach how to design or run management review and it does not re-teach generic audit craft as these topics are covered by other modules. Instead, it provides audit trails, evidence strategies, and red-flag patterns that internal auditors and third-party auditors (including certification bodies and other independent assurance organisations) can apply consistently.

In many organisations, management review is treated as a recurring meeting with a standard agenda and a set of minutes. Audits then focus on whether the meeting happened and whether the “required inputs” are listed, while the real question is whether leadership uses the review to steer priorities, make decisions, and follow through when performance, risks, and changes demand it.

This audit add-on focuses on how to judge input completeness, decision quality, and evidence of steering across ISO management system standards. It does not teach how to design or run management review and it does not re-teach generic audit craft as these topics are covered by other modules. Instead, it provides audit trails, evidence strategies, and red-flag patterns that internal auditors and third-party auditors (including certification bodies and other independent assurance organisations) can apply consistently.

Applicable environments

This module is intended for auditors working with organisations operating a management system based on an ISO standard following the high-level structure such as ISO 9001, ISO 14001, ISO 22301, ISO/IEC 27001, ISO/IEC 27701 or ISO/IEC 42001. It focuses on requirements shared by these ISO standards.

Target audience

Target audience

Target audience

  • Aspiring auditors who want to audit management systems following best practices

  • Practising management system auditors who want to strengthen their audit knowledge, judgement, and effectiveness

  • Aspiring auditors who want to audit management systems following best practices

  • Practising management system auditors who want to strengthen their audit knowledge, judgement, and effectiveness

Decision support

Is this module for you?

It is a good fit if you…

  • want to learn how to assess whether management review actually steers the management system.

  • need to judge input completeness, decision quality, and follow-up evidence.

  • assess how review outputs influence priorities, risks, and improvement actions.

  • need to test alignment between review discussions and organisational performance.

  • expect to strengthen audit conclusions on leadership involvement and system steering.

  • want to learn how to assess whether management review actually steers the management system.

  • need to judge input completeness, decision quality, and follow-up evidence.

  • assess how review outputs influence priorities, risks, and improvement actions.

  • need to test alignment between review discussions and organisational performance.

  • expect to strengthen audit conclusions on leadership involvement and system steering.

If most of the points above apply, this module is likely a good fit.

It may not be the best fit if you…

  • prefer to design, facilitate, or run management review meetings.

  • are looking for guidance on agendas, templates, or meeting formats.

  • focus primarily on coaching leadership or driving improvement initiatives.

  • do not intend to audit management review as part of a management system.

  • prefer to design, facilitate, or run management review meetings.

  • are looking for guidance on agendas, templates, or meeting formats.

  • focus primarily on coaching leadership or driving improvement initiatives.

  • do not intend to audit management review as part of a management system.

Agenda

Agenda

Agenda

  • What “good auditing of management review” looks like

  • Input completeness: beyond a checklist

  • Decision quality and evidence of steering

  • Disconnects between review and reality

  • Audit trails and sampling heuristics (internal and third-party contexts)

  • Case-based audit simulation

Show detailed agenda...

  • What “good auditing of management review” looks like

  • Input completeness: beyond a checklist

  • Decision quality and evidence of steering

  • Disconnects between review and reality

  • Audit trails and sampling heuristics (internal and third-party contexts)

  • Case-based audit simulation

Show detailed agenda...

  • What “good auditing of management review” looks like

  • Input completeness: beyond a checklist

  • Decision quality and evidence of steering

  • Disconnects between review and reality

  • Audit trails and sampling heuristics (internal and third-party contexts)

  • Case-based audit simulation

Show detailed agenda...

Learning outcomes

Learning outcomes

Learning outcomes

Key outcomes

  • Assess whether management review functions as system steering, not just a scheduled meeting

  • Test management review input completeness for decision relevance, timeliness, and traceability across key sources

  • Judge decision quality by identifying evidence of prioritisation, trade-offs, escalation, and resourcing choices


  • Assess whether management review functions as system steering, not just a scheduled meeting

  • Test management review input completeness for decision relevance, timeliness, and traceability across key sources

  • Judge decision quality by identifying evidence of prioritisation, trade-offs, escalation, and resourcing choices


Additional capabilities

  • Triangulate review outputs with “reality evidence” to detect disconnects between review records and operational conditions

  • Apply practical audit trails and sampling heuristics to follow decisions through to execution and follow-up evidence

  • Identify common failure modes and formulate evidence-based audit conclusions within the audit criteria used


  • Triangulate review outputs with “reality evidence” to detect disconnects between review records and operational conditions

  • Apply practical audit trails and sampling heuristics to follow decisions through to execution and follow-up evidence

  • Identify common failure modes and formulate evidence-based audit conclusions within the audit criteria used


Additional benefits

Additional benefits

Additional benefits

Learning materials

  • Slide deck

  • Participant workbook

Templates & tools

Practical, reusable artefacts to apply the module directly to your organisation.

  • Management review evidence map (inputs → decisions → actions → follow-up)

  • Input completeness challenge checklist (quality tests, not “tick-box” presence)

  • Decision quality signals & red-flags library (steering vs reporting patterns)

  • Sampling heuristics sheet (sites, functions, shared services, outsourced inputs)

  • Optional AI prompt set for summarising review packs and tracing action follow-up (supporting, not replacing, auditor judgement)

  • Management review evidence map (inputs → decisions → actions → follow-up)

  • Input completeness challenge checklist (quality tests, not “tick-box” presence)

  • Decision quality signals & red-flags library (steering vs reporting patterns)

  • Sampling heuristics sheet (sites, functions, shared services, outsourced inputs)

  • Optional AI prompt set for summarising review packs and tracing action follow-up (supporting, not replacing, auditor judgement)

Confirmation

  • Certificate of completion

Module ID

HAM-AG-A-06

Domain

Audience

Auditor

Language

English

Delivery

Live virtual

Duration

2 h

List price

CHF 200

Excl. VAT. VAT may apply depending on customer location and status.

Delivery & learning format

Delivery & learning format

Delivery & learning format

Virtual live teaching

This module is delivered live, with a strong focus on discussion, practical application, and direct interaction with the instructor.

Sessions work through realistic examples, clarify concepts in context, and apply methods directly to participants’ organisational realities.

Custom delivery options

For organisations with specific constraints or learning objectives, the module can be adapted in format or scope, including in-house delivery and contextualised case material.

Not sure if this module is right for you?

Not sure if this module is right for you?

Not sure if this module is right for you?

Send a short message and describe your context.

For an optimal learning experience

Preparation guidance

This module is designed as part of a modular training approach. Topics are deliberately distributed across modules and are not repeated in full, in order to avoid unnecessary redundancy. Each module is self-contained and can be taken on its own. Where prior knowledge or experience is helpful, this is indicated below so you can decide whether any preparation is useful for you.

For an optimal learning experience

Preparation guidance

This module is designed as part of a modular training approach. Topics are deliberately distributed across modules and are not repeated in full, in order to avoid unnecessary redundancy. Each module is self-contained and can be taken on its own. Where prior knowledge or experience is helpful, this is indicated below so you can decide whether any preparation is useful for you.

For an optimal learning experience

Preparation guidance

This module is designed as part of a modular training approach. Topics are deliberately distributed across modules and are not repeated in full, in order to avoid unnecessary redundancy. Each module is self-contained and can be taken on its own. Where prior knowledge or experience is helpful, this is indicated below so you can decide whether any preparation is useful for you.

Assumed background

This module assumes participants can already conduct audits using sound evidence logic and professional judgement, and have a working understanding of what management review is intended to achieve.

Helpful background includes:

  • Audit evidence, sampling, and judgement fundamentals

  • Familiarity with management review purpose, typical inputs/outputs, and follow-up expectations

  • Ability to read performance and audit trend information at a governance level (not KPI design)

This module assumes participants can already conduct audits using sound evidence logic and professional judgement, and have a working understanding of what management review is intended to achieve.

Helpful background includes:

  • Audit evidence, sampling, and judgement fundamentals

  • Familiarity with management review purpose, typical inputs/outputs, and follow-up expectations

  • Ability to read performance and audit trend information at a governance level (not KPI design)

Preparatory modules

Foundational modules (depending on background)

Useful if you are new to the underlying concepts or want a shared baseline before attending this module.

Audit Foundations

Understand core audit mindset, evidence logic, materiality-based focus, and audit test plan design

7 h

Audit Foundations

Understand core audit mindset, evidence logic, materiality-based focus, and audit test plan design

7 h

Audit Foundations

Understand core audit mindset, evidence logic, materiality-based focus, and audit test plan design

7 h

Management Review

Learn the fundamentals of planning, conducting, and documenting management reviews using integrated inputs and decision-focused outputs

7 h

Management Review

Learn the fundamentals of planning, conducting, and documenting management reviews using integrated inputs and decision-focused outputs

7 h

Management Review

Learn the fundamentals of planning, conducting, and documenting management reviews using integrated inputs and decision-focused outputs

7 h

Supporting modules (optional)

Helpful if you want to deepen related skills, but not required to participate effectively.

Audit Execution: Communication & Interviewing

Learn the skills for effective interview planning, questioning, and conversation control for reliable audit evidence

7 h

Audit Execution: Communication & Interviewing

Learn the skills for effective interview planning, questioning, and conversation control for reliable audit evidence

7 h

Audit Execution: Communication & Interviewing

Learn the skills for effective interview planning, questioning, and conversation control for reliable audit evidence

7 h

Audit Reporting & Follow-up

Understand how to write evidence-based findings, structure audit reports, and follow up agreed actions to verified closure

7 h

Audit Reporting & Follow-up

Understand how to write evidence-based findings, structure audit reports, and follow up agreed actions to verified closure

7 h

Audit Reporting & Follow-up

Understand how to write evidence-based findings, structure audit reports, and follow up agreed actions to verified closure

7 h

Continuous learning

Follow-up modules

Continuous learning

Follow-up modules

Continuous learning

Follow-up modules

After completion of this module, the following modules are ideal to further deepen your competence. If you are looking for a structured learning path, modules can also be taken as part of a professional track.

Auditing Context, Scope & Boundaries

Audit the credibility of organisational context, interested parties, scope, and system boundaries, including interfaces, exclusions, multi-site structures, shared services, and outsourcing

Duration

2.5 h

List price

CHF 200

View module

Auditing Context, Scope & Boundaries

Audit the credibility of organisational context, interested parties, scope, and system boundaries, including interfaces, exclusions, multi-site structures, shared services, and outsourcing

Duration

2.5 h

List price

CHF 200

View module

Auditing Context, Scope & Boundaries

Audit the credibility of organisational context, interested parties, scope, and system boundaries, including interfaces, exclusions, multi-site structures, shared services, and outsourcing

Duration

2.5 h

List price

CHF 200

View module

Auditing Risk & Opportunity Management

Assess traceability and consistency between context, risks, controls, objectives, and risk-based decisions

Duration

3 h

List price

CHF 250

View module

Auditing Risk & Opportunity Management

Assess traceability and consistency between context, risks, controls, objectives, and risk-based decisions

Duration

3 h

List price

CHF 250

View module

Auditing Risk & Opportunity Management

Assess traceability and consistency between context, risks, controls, objectives, and risk-based decisions

Duration

3 h

List price

CHF 250

View module

Auditing Objectives, KPIs & Performance Evaluation

Audit objectives, key performance indicators, and performance evaluation evidence across ISO management system standards

Duration

2 h

List price

CHF 200

View module

Auditing Objectives, KPIs & Performance Evaluation

Audit objectives, key performance indicators, and performance evaluation evidence across ISO management system standards

Duration

2 h

List price

CHF 200

View module

Auditing Objectives, KPIs & Performance Evaluation

Audit objectives, key performance indicators, and performance evaluation evidence across ISO management system standards

Duration

2 h

List price

CHF 200

View module

Auditing Documented Information

Audit fitness for use, consistency, and credibility of documented information across policies, procedures, and evidence

Duration

2 h

List price

CHF 200

View module

Auditing Documented Information

Audit fitness for use, consistency, and credibility of documented information across policies, procedures, and evidence

Duration

2 h

List price

CHF 200

View module

Auditing Documented Information

Audit fitness for use, consistency, and credibility of documented information across policies, procedures, and evidence

Duration

2 h

List price

CHF 200

View module

Auditing Corrective Action & Continual Improvement

Audit judgement for root cause credibility, corrective action effectiveness, and evidence of learning-based improvement across ISO management system standards

Duration

2 h

List price

CHF 200

View module

Auditing Corrective Action & Continual Improvement

Audit judgement for root cause credibility, corrective action effectiveness, and evidence of learning-based improvement across ISO management system standards

Duration

2 h

List price

CHF 200

View module

Auditing Corrective Action & Continual Improvement

Audit judgement for root cause credibility, corrective action effectiveness, and evidence of learning-based improvement across ISO management system standards

Duration

2 h

List price

CHF 200

View module

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Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.