Training Module

Auditing Management Review

Assess whether management review credibly steers organisational priorities, risks & improvement

Senior manager answering an auditor's questions about how the management review is performed in the organization.

Does management review steer the system or only produce meeting minutes?

Management review often appears compliant on paper while decisions, priorities, and follow-up remain weak. This module develops the capability to test whether review inputs, decisions, and actions actually steer organisational performance.

Senior manager answering an auditor's questions about how the management review is performed in the organization.

Does management review steer the system or only produce meeting minutes?

Management review often appears compliant on paper while decisions, priorities, and follow-up remain weak. This module develops the capability to test whether review inputs, decisions, and actions actually steer organisational performance.

Senior manager answering an auditor's questions about how the management review is performed in the organization.

Training module overview

Management review is intended to provide leadership oversight and direction for the management system. In practice, organisations often conduct recurring meetings with standard agendas while real steering decisions occur elsewhere or follow-up actions remain weak.

This module develops the capability to audit whether management review credibly steers the system. Participants first review how management review is expected to function within management systems and then learn how auditors test input completeness, evaluate decision quality, and verify whether review outputs translate into actions and priorities.

Applicable environments

This module is intended for auditors working with organisations operating a management system based on an ISO standard following the high-level structure such as ISO 9001, ISO 14001, ISO 22301, ISO/IEC 27001, ISO/IEC 27701 or ISO/IEC 42001. It focuses on requirements shared by these ISO standards.

Target audience

  • Aspiring auditors who want to audit management systems following best practices

  • Practising management system auditors who want to strengthen their audit knowledge, judgement, and effectiveness

Decision support

Is this module for you?

It is a good fit if you…

  • audit whether management review genuinely steers the management system.

  • need to judge input completeness, decision quality, and follow-up evidence.

  • assess how review outputs influence priorities, risks, and improvement actions.

  • want to test alignment between review discussions and organisational performance.

  • expect to strengthen audit conclusions on leadership involvement and system steering.

If most of the points above apply, this module is likely a good fit.

It may not be the best fit if you…

  • prefer to design or facilitate management review meetings.

  • are looking for guidance on agendas, templates, or meeting formats.

  • focus primarily on leadership coaching or improvement facilitation.

  • do not intend to audit management review as part of a management system.

Agenda

  • Foundations of management review in management systems

  • What effective auditing of management review looks like

  • Testing completeness of management review inputs

  • Building the audit evidence trail from inputs to outcomes

  • Detecting management review failure patterns

  • Judging credibility of management review steering

  • Case-based audit simulation

Show detailed agenda...

Learning outcomes

Key outcomes

  • Assess whether management review functions as system steering rather than a routine meeting

  • Test management review input completeness for relevance, timeliness, and traceability

  • Judge decision quality by identifying evidence of prioritisation, trade-offs, and resourcing choices

Additional capabilities

  • Triangulate review records with operational evidence to detect disconnects

  • Trace review decisions through actions and follow-up evidence

  • Detect common management review failure patterns and formulate defensible audit conclusions

Additional benefits

Learning materials

  • Slide deck

  • Participant workbook

Templates & tools

Practical, reusable artefacts to apply the module directly to your organisation.

  • Audit interview planning tool

  • Documented information checklist

  • Sampling tool

  • Audit analysis worksheets

  • Failure pattern library

  • Supporting AI prompt set

Confirmation

  • Certificate of completion

Module ID

HAM-AG-A-09

Discipline

ISO clause

9: Performance evaluation

Audience

Auditor

Languages

English

Delivery

Live virtual

Duration

7 h

List price

CHF 550

Excl. VAT. VAT may apply depending on customer location and status.

Delivery & learning format

Virtual live teaching

This module is delivered live, with a strong focus on discussion, practical application, and direct interaction with the instructor.

Sessions work through realistic examples, clarify concepts in context, and apply methods directly to participants’ organisational realities.

Custom delivery options

For organisations with specific constraints or learning objectives, the module can be adapted in format or scope, including in-house delivery and contextualised case material.

Not sure if this module is right for you?

Send a short message and describe your context.

Not sure if this module is right for you?

Send a short message and describe your context.

For an optimal learning experience

Preparation guidance

This module is designed as part of a modular training approach. Topics are deliberately distributed across modules and are not repeated in full, in order to avoid unnecessary redundancy. Each module is self-contained and can be taken on its own. Where prior knowledge or experience is helpful, this is indicated below so you can decide whether any preparation is useful for you.

Assumed background

This module assumes participants can perform basic audit activities and apply evidence-based judgement.

Helpful background includes:

  • General understanding of management systems and organisational governance routines

  • Ability to follow audit trails across meeting records, performance evidence, and action tracking

  • Basic familiarity with management review documentation and organisational decision processes

Preparatory modules

Foundational modules (depending on background)

Useful if you are new to the underlying concepts or want a shared baseline before attending this module.

Audit Foundations

Apply evidence-based audit reasoning, materiality-focused prioritisation & structured audit test planning

7 h

Audit Foundations

Apply evidence-based audit reasoning, materiality-focused prioritisation & structured audit test planning

7 h

Supporting modules (optional)

Helpful if you want to deepen related skills, but not required to participate effectively.

Audit Execution: Communication & Interviewing

Plan and conduct effective audit interviews, use structured questioning, and guide conversations to obtain reliable audit evidence

7 h

Audit Execution: Communication & Interviewing

Plan and conduct effective audit interviews, use structured questioning, and guide conversations to obtain reliable audit evidence

7 h

Audit Reporting & Follow-up

Formulate evidence-based audit findings, structure clear audit reports, and verify the effective closure of agreed actions

7 h

Audit Reporting & Follow-up

Formulate evidence-based audit findings, structure clear audit reports, and verify the effective closure of agreed actions

7 h

Continuous learning

Follow-up modules

After completion of this module, the following modules are ideal to further deepen your competence. If you are looking for a structured learning path, modules can also be taken as part of a professional track.

Continuous learning

Follow-up modules

After completion of this module, the following modules are ideal to further deepen your competence. If you are looking for a structured learning path, modules can also be taken as part of a professional track.

Auditing Context, Scope & Boundaries

Assess whether organisational context, interested parties, scope and system boundaries credibly reflect how the organisation operates

Duration

7 h

List price

CHF 550

View module

Auditing Context, Scope & Boundaries

Assess whether organisational context, interested parties, scope and system boundaries credibly reflect how the organisation operates

Duration

7 h

List price

CHF 550

View module

Auditing Context, Scope & Boundaries

Assess whether organisational context, interested parties, scope and system boundaries credibly reflect how the organisation operates

Duration

7 h

List price

CHF 550

View module

Auditing Risk & Opportunity Management

Assess whether risk and opportunity management credibly informs organisational decisions and priorities

Duration

7 h

List price

CHF 550

View module

Auditing Risk & Opportunity Management

Assess whether risk and opportunity management credibly informs organisational decisions and priorities

Duration

7 h

List price

CHF 550

View module

Auditing Risk & Opportunity Management

Assess whether risk and opportunity management credibly informs organisational decisions and priorities

Duration

7 h

List price

CHF 550

View module

Auditing Objectives, KPIs & Performance Evaluation

Assess whether objectives and KPIs credibly measure and steer organisational performance

Duration

7 h

List price

CHF 550

View module

Auditing Objectives, KPIs & Performance Evaluation

Assess whether objectives and KPIs credibly measure and steer organisational performance

Duration

7 h

List price

CHF 550

View module

Auditing Objectives, KPIs & Performance Evaluation

Assess whether objectives and KPIs credibly measure and steer organisational performance

Duration

7 h

List price

CHF 550

View module

Auditing Documented Information

Assess whether documented information is fit for use, internally consistent and credible as audit evidence

Duration

7 h

List price

CHF 550

View module

Auditing Documented Information

Assess whether documented information is fit for use, internally consistent and credible as audit evidence

Duration

7 h

List price

CHF 550

View module

Auditing Documented Information

Assess whether documented information is fit for use, internally consistent and credible as audit evidence

Duration

7 h

List price

CHF 550

View module

Auditing Corrective Action & Continual Improvement

Assess whether corrective action prevents recurrence and whether improvement reflects organisational learning

Duration

7 h

List price

CHF 550

View module

Auditing Corrective Action & Continual Improvement

Assess whether corrective action prevents recurrence and whether improvement reflects organisational learning

Duration

7 h

List price

CHF 550

View module

Auditing Corrective Action & Continual Improvement

Assess whether corrective action prevents recurrence and whether improvement reflects organisational learning

Duration

7 h

List price

CHF 550

View module

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.