Training Module

Product Design & Development Control

Control product design and development, produce the required evidence, and manage design changes effectively

Technical design drawings and schematics on a digital blueprint, representing product design and development with controlled design processes, traceability, and managed design changes.

Does your product design process lack clarity and traceability, leading to repeated errors?

This training module teaches how to plan and control design and development activities to achieve a traceable system while maintaining pace.

Technical design drawings and schematics on a digital blueprint, representing product design and development with controlled design processes, traceability, and managed design changes.

Does your product design process lack clarity and traceability, leading to repeated errors?

This training module teaches how to plan and control design and development activities to achieve a traceable system while maintaining pace.

Technical design drawings and schematics on a digital blueprint, representing product design and development with controlled design processes, traceability, and managed design changes.

Overview

Unclear inputs, inadequate reviews and weak traceability make product development inefficient and risk???prone.

This training module explains how design controls help teams plan design activities, define and validate inputs and outputs, and distinguish verification from validation. Participants see how to keep the development process agile while creating the evidence needed for conformity and market confidence. The module does not cover detailed technical methods; it concentrates on governance and control.

Applicable environments

This module applies to organisations implementing or operating a Quality Management System (QMS) in line with ISO 9001. It focuses on how the standard’s requirements are interpreted and applied in practice within real organisational contexts.

The content is relevant for organisations seeking certification as well as for those using ISO 9001 as a reference framework to structure responsibilities, processes, and controls in the quality management domain.

Target audience

  • People involved in designing, building, operating, or improving a QMS aligned with ISO 9001

  • Executives and department heads accountable for the effectiveness and performance of a QMS

  • Those responsible for processes, policies, IT systems, risks, and controls related to quality management

  • Auditors of ISO 9001 who want to deepen their understanding of management-side best practices (not audit technique)

Decision support

Is this module for you?

Agenda

  • What ISO 9001 expects from product design and development control

  • Planning design and development as a controlled process

  • Design inputs and design outputs

  • Design reviews

  • Verification and validation

  • Design and development changes

  • Case-based workshop

Show detailed agenda...

Learning outcomes

Key outcomes

  • Apply design and development controls to plan activities with clear inputs and outputs

  • Run design reviews that gather the right stakeholders and evidence decisions

  • Differentiate verification from validation and integrate both into the development cycle

Additional capabilities

  • Produce design outputs that support manufacturing, service and support teams

  • Control design changes through structured evaluation and approval

  • Link design and development controls to other quality processes without creating bureaucracy

Materials

Learning materials

  • Slide deck

  • Participant workbook

Templates & tools

Practical, reusable artefacts to apply the module directly to your organisation.

  • Extendable design and development process template

  • Design input and output checklist

  • Design review record template

  • Verification & validation matrix template

  • Design change request and impact evaluation template

Confirmation

  • Certificate of completion

Module ID

HAM-QM-S-02

Discipline

ISO standard

Standard clause

8: Operation

Target audience

Public delivery

Live virtual

Duration

7 h

List price

CHF 550

Excl. VAT. VAT may apply depending on customer location and status.

Delivery

Live virtual delivery

This module is delivered live online and combines conceptual framing, discussion, case work and direct interaction with the instructor.

A public cohort is currently not scheduled. If you register your interest, we will notify you when a new public cohort is scheduled or suitable delivery options become available.

Custom delivery options

For organisations with specific constraints or learning objectives, the module can be adapted in format or scope, including in-house delivery and contextualised case material.

Not sure if this module is right for you?

Send a short message and describe your context.

Not sure if this module is right for you?

Send a short message and describe your context.

For an optimal learning experience

Prerequisites & preparation

This module is designed as part of a modular training approach. Topics are deliberately distributed across modules and are not repeated in full, in order to avoid unnecessary redundancy. Each module is self-contained and can be taken on its own. Where prior knowledge or experience is helpful, this is indicated below so you can decide whether any preparation is useful for you.

Assumed background

Participants should be comfortable discussing elements of operational control at a practical level. Helpful background includes basic understanding of:

  • Process thinking including the importance of clearly defined roles and responsibilities

  • The importance of documented information

  • Operational objectives and controls

  • Controlled change handling

Preparatory modules

Foundational modules (depending on background)

Useful if you are new to the underlying concepts or want a shared baseline before attending this module.

Operational Control

Establish and run operational control with clear operating criteria, checks, records and deviation handling

7 h

Operational Control

Establish and run operational control with clear operating criteria, checks, records and deviation handling

7 h

Supporting modules (optional)

Helpful if you want to deepen related skills, but not required to participate effectively.

Customer Requirements & Communication

Determine, review, agree and control customer requirements and related customer communications in line with ISO 9001

7 h

Customer Requirements & Communication

Determine, review, agree and control customer requirements and related customer communications in line with ISO 9001

7 h

Continuous learning

Follow-up modules

After completion of this module, the following modules are ideal to further deepen your competence. If you are looking for a structured learning path, modules can also be taken as part of a professional track.

Continuous learning

Follow-up modules

After completion of this module, the following modules are ideal to further deepen your competence. If you are looking for a structured learning path, modules can also be taken as part of a professional track.

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.