A focused 90-minute session for executives who want management systems to drive performance, risk control, and credibility, beyond certification

A practical executive workshop on turning management systems into drivers of reliability, trust, and strategic performance

Understand organisational context, stakeholders, and system boundaries to build and operate effective management systems

Understand leadership responsibilities in management systems and how top management sets clear policy direction and accountability

Build a coherent, auditable policy framework that aligns with strategy, scales across entities, and stays current without bureaucracy

Learn the fundamentals of role design, decision rights, governance mechanisms, and escalation paths in management systems

Learn the fundamentals of resourcing your management systems across people, time, budget, infrastructure, and external support

Fundamentals of documented information control, records, and knowledge capture for management systems

Learn the fundamentals of identifying, evaluating, treating, and monitoring risks and opportunities across management systems

Learn the fundamentals of objective setting, KPI definition, and KPI governance for management systems

Learn the fundamentals of defining process boundaries, mapping flows and handovers, and embedding controls and required evidence into usable process documentation

Learn the fundamentals of competence planning, awareness building, and structured communication in management systems

Learn the fundamentals of designing and running controlled operational processes with clear roles, controls, records, and change handling

Learn the fundamentals of selecting, qualifying, and controlling suppliers and outsourced processes across their lifecycle

Learn the fundamentals of measurement methods, data quality checks, and measurement registers for consistent performance data

Learn the fundamentals of analysing performance results, interpreting trends and deviations, and summarising evaluation outputs for management decisions

Understand the purpose of internal audits, role responsibilities, independence expectations, and how audit results are used in governance and improvement

Learn the fundamentals of planning, conducting, and documenting management reviews using integrated inputs and decision-focused outputs

Understand corrective actions, root cause analysis, action tracking, and effectiveness verification in management systems

Understand core audit mindset, evidence logic, materiality-based focus, and audit test plan design

Learn the skills for effective interview planning, questioning, and conversation control for reliable audit evidence

Understand how to write evidence-based findings, structure audit reports, and follow up agreed actions to verified closure

Understand audit programme governance, risk-informed audit portfolios, supplier audit integration, resourcing, and programme-level reporting

Plan and conduct supplier audits using contract-based criteria, evidence targets, and disciplined audit documentation

Understand the accreditation–certification ecosystem, certification audit lifecycle, impartiality boundaries, and decision interfaces

Understand how to determine, review, agree, and control customer requirements and related customer communications in ISO 9001

Understand ISO 9001 product design and development controls, required evidence, and design change management

Understand how to plan, control, and evidence service design and development under ISO 9001

Understand ISO 9001 requirements for controlled production conditions, identification and traceability, preservation, and control of production changes

Understand ISO 9001 requirements for controlled service delivery, acceptance and release, customer property, and operational change control

Understand the core concepts behind preventive controls, including access management, cryptography, secure configuration, and protective design

Understand the core concepts behind detective and corrective controls, including logging and monitoring, incident response, backup, and recovery

Understand how to define an ISO/IEC 27001 ISMS scope and boundaries and document a Statement of Applicability (SoA)

Understand ISO/IEC 27001 requirements for information security risk assessment, risk treatment, and traceable risk decisions

Understand operational planning, controlled change, and day-to-day control operation in an ISO/IEC 27001 ISMS

Learn core AI concepts, AI system types, and the technical building blocks that underpin modern AI-enabled products and services

Understand AI uncertainty, limitations, and common failure modes across predictive and generative AI systems

Define AI system scope, lifecycle boundaries, and a maintained AI system inventory aligned to ISO/IEC 42001

Understand how to assess AI impacts and harms, document results, and connect them to risk decisions in an AI management system

Understand how to define, implement, and maintain operational controls for AI systems across deployment, change, and monitoring

Understand ISO 22301-aligned business impact analysis, critical activity identification, and time-based recovery requirements

Understand continuity strategy options, solution design components, and decision criteria aligned to ISO 22301 time-based requirements

Understand continuity plan structure, response roles and communications, and exercising approaches aligned to continuity requirements

A helicopter view of privacy roles, obligations, and mechanisms in organisations

Understand PII processing context, controller/processor roles, and practical PIMS scope boundaries under ISO/IEC 27701

Understand privacy risk assessment, impact reasoning, and DPIA documentation within an ISO/IEC 27701-aligned PIMS

Understand role-based operational privacy controls and data subject rights handling within an ISO/IEC 27701-aligned PIMS

Understand how to identify environmental aspects, evaluate impacts and significance, and maintain the assessment over time in an ISO 14001 context

Understand how ISO 14001 operational controls are defined, implemented, and maintained across processes, procurement, and change

Understand ISO 14001 requirements for environmental emergency planning, response arrangements, drills, and post-incident learning

Audit the credibility of organisational context, interested parties, scope, and system boundaries, including interfaces, exclusions, multi-site structures, shared services, and outsourcing

Assess traceability and consistency between context, risks, controls, objectives, and risk-based decisions

Audit objectives, key performance indicators, and performance evaluation evidence across ISO management system standards

Audit evidence and judgement for whether operational controls work as intended in day-to-day practice

Audit fitness for use, consistency, and credibility of documented information across policies, procedures, and evidence

Audit management review inputs, decisions, follow-up, and alignment with organisational performance

Audit judgement for root cause credibility, corrective action effectiveness, and evidence of learning-based improvement across ISO management system standards

Audit risk-based supplier coverage, contract controls versus operational reality, and interface failures across organisational boundaries

Audit requirement determination, change handling, and customer feedback evidence in ISO 9001

Understand how to audit ISO 9001 process interactions, end-to-end effectiveness, and interface control across handovers and rework loops

Understand how to audit asset–threat–vulnerability logic, risk treatment decisions, and traceability to controls and the Statement of Applicability

Audit control applicability, evidence expectations, and typical failure patterns across ISO/IEC 27001 Annex A control themes

Understand how to audit harm, impact, and risk reasoning, intended use alignment, and decision documentation in an ISO/IEC 42001 AI management system

Assess evidence and control effectiveness across data sourcing, training, validation, deployment, monitoring, and lifecycle change

Audit data subject risk logic, lawful basis and purpose limitation, and rights handling effectiveness under ISO/IEC 27701

Understand how to audit aspect identification, significance evaluation, and lifecycle perspective in an ISO 14001 environmental management system

Understand how to audit implementation, monitoring, emergency linkage, and supplier/contractor environmental controls under ISO 14001

Assess BIA prioritisation, recovery objectives credibility, and continuity strategy alignment in ISO 22301 audits

Audit BCM readiness, exercise quality, and dependency preparedness under ISO 22301