Training Module
Production Control
Control production under defined conditions, with identification, traceability, preservation & managed production changes
Training module overview
Many organisations have written production procedures yet experience uncontrolled changes, incomplete traceability and inconsistent outputs.
This training module translates ISO 9001 requirements for production and service provision into practical shop-floor controls: setting up controlled conditions, determining and validating special processes, ensuring traceability and preservation, and managing changes before they cause defects. Participants learn how to build a production control system that works under real operating conditions rather than only in documentation.
Applicable environments
This module applies to organisations implementing or operating a Quality Management System (QMS) in line with ISO 9001. It focuses on how the standard’s requirements are interpreted and applied in practice within real organisational contexts.
The content is relevant for organisations seeking certification as well as for those using ISO 9001 as a reference framework to structure responsibilities, processes, and controls in the quality management domain.
Target audience
People involved in designing, building, operating, or improving a QMS aligned with ISO 9001
Executives and department heads accountable for the effectiveness and performance of a QMS
Those responsible for processes, policies, IT systems, risks, and controls related to quality management
Auditors of ISO 9001 who want to deepen their understanding of management-side best practices (not audit technique)
Decision support
Is this module for you?
It is a good fit if you…
implement or operate ISO 9001 in a production or manufacturing environment.
rely on procedures that exist on paper but break down on the shop floor.
struggle with inconsistent setups, informal changes, or weak traceability.
need production control that holds under real operating conditions.
want evidence of control without turning production into bureaucracy.
If most of the points above apply, this module is likely a good fit.
It may not be the best fit if you…
operate primarily service delivery rather than product production.
are focused on product design & development rather than execution.
already run stable, validated, and consistently controlled production processes.
are looking for generic operations management or lean manufacturing methods.
Agenda
What the ISO 9001 requirements on production control mean
Controlled conditions in practice
People-side control without re-teaching HR systems
Special processes and validation logic
Identification, traceability, and preservation
Control of production changes
Release and nonconforming outputs at production level
Case-based workshop
Show detailed agenda...
Learning outcomes
Key outcomes
Interpret ISO 9001 production control requirements and apply them to shop-floor conditions
Define controlled production conditions, including criteria, resources and environment
Identify special processes and plan validation to demonstrate their capability
Additional capabilities
Design traceability and preservation controls appropriate to the product and process
Establish change control routines and integrate them with engineering and operations
Set up release and nonconforming output controls that support timely decisions
Additional benefits
Learning materials
Slide deck
Participant workbook
Templates & tools
Practical, reusable artefacts to apply the module directly to your organisation.
Production control pack outline
Shop-floor “controlled conditions” checklist
Identification & traceability design sheet
Preservation & customer property checklist
Production change control log and communication checklist
Confirmation
Certificate of completion
Delivery & learning format
Virtual live teaching
This module is delivered live, with a strong focus on discussion, practical application, and direct interaction with the instructor.
Sessions work through realistic examples, clarify concepts in context, and apply methods directly to participants’ organisational realities.
Custom delivery options
For organisations with specific constraints or learning objectives, the module can be adapted in format or scope, including in-house delivery and contextualised case material.
For an optimal learning experience
Preparation guidance
This module is designed as part of a modular training approach. Topics are deliberately distributed across modules and are not repeated in full, in order to avoid unnecessary redundancy. Each module is self-contained and can be taken on its own. Where prior knowledge or experience is helpful, this is indicated below so you can decide whether any preparation is useful for you.
Assumed background
Participants should be comfortable discussing elements of operational control at a practical level. Participants should be comfortable discussing:
How processes are defined, owned, and controlled in daily operations
The difference between criteria, verification, and evidence in production contexts
Basic documented information handling (using and maintaining controlled instructions and records)
Preparatory modules
Foundational modules (depending on background)
Useful if you are new to the underlying concepts or want a shared baseline before attending this module.
