Training Module

Production Control

Understand ISO 9001 requirements for controlled production conditions, identification and traceability, preservation, and control of production changes

Training Module

Production Control

Understand ISO 9001 requirements for controlled production conditions, identification and traceability, preservation, and control of production changes

Training Module

Production Control

Understand ISO 9001 requirements for controlled production conditions, identification and traceability, preservation, and control of production changes

Production worker assembling a product on a workshop bench, representing production control with controlled conditions, traceability, and disciplined handling of production changes.

Do your production procedures exist on paper but fail to control real operations?

This training module teaches how to convert documented procedures into effective shop‑floor controls that ensure consistent production under real conditions.

Production worker assembling a product on a workshop bench, representing production control with controlled conditions, traceability, and disciplined handling of production changes.

Do your production procedures exist on paper but fail to control real operations?

This training module teaches how to convert documented procedures into effective shop‑floor controls that ensure consistent production under real conditions.

Production worker assembling a product on a workshop bench, representing production control with controlled conditions, traceability, and disciplined handling of production changes.

Do your production procedures exist on paper but fail to control real operations?

This training module teaches how to convert documented procedures into effective shop‑floor controls that ensure consistent production under real conditions.

Training module overview

Training module overview

Training module overview

Many organisations have written production procedures yet experience uncontrolled changes, incomplete traceability and inconsistent outputs.

This training module translates ISO 9001 requirements for production and service provision into practical shop‑floor controls: setting up controlled conditions, determining and validating special processes, ensuring traceability and preservation, and managing changes before they cause defects. Participants learn how to build a production control system that works under real operating conditions rather than only in documentation.

Many organisations have written production procedures yet experience uncontrolled changes, incomplete traceability and inconsistent outputs.

This training module translates ISO 9001 requirements for production and service provision into practical shop‑floor controls: setting up controlled conditions, determining and validating special processes, ensuring traceability and preservation, and managing changes before they cause defects. Participants learn how to build a production control system that works under real operating conditions rather than only in documentation.

Applicable environments

This module applies to organisations implementing or operating a Quality Management System (QMS) in line with ISO 9001. It focuses on how the standard’s requirements are interpreted and applied in practice within real organisational contexts.

The content is relevant for organisations seeking certification as well as for those using ISO 9001 as a reference framework to structure responsibilities, processes, and controls in the quality management domain.

Target audience

Target audience

Target audience

  • People involved in designing, building, operating, or improving a QMS aligned with ISO 9001

  • Executives and department heads accountable for the effectiveness and performance of a QMS

  • Those responsible for processes, policies, IT systems, risks, and controls related to quality management

  • Auditors of ISO 9001 who want to deepen their understanding of management-side best practices (not audit technique)

  • People involved in designing, building, operating, or improving a QMS aligned with ISO 9001

  • Executives and department heads accountable for the effectiveness and performance of a QMS

  • Those responsible for processes, policies, IT systems, risks, and controls related to quality management

  • Auditors of ISO 9001 who want to deepen their understanding of management-side best practices (not audit technique)

Decision support

Is this module for you?

It is a good fit if you…

  • implement or operate ISO 9001 in a production or manufacturing environment.

  • rely on procedures that exist on paper but break down on the shop floor.

  • struggle with inconsistent setups, informal changes, or weak traceability.

  • need production control that holds under real operating conditions.

  • want evidence of control without turning production into bureaucracy.

  • implement or operate ISO 9001 in a production or manufacturing environment.

  • rely on procedures that exist on paper but break down on the shop floor.

  • struggle with inconsistent setups, informal changes, or weak traceability.

  • need production control that holds under real operating conditions.

  • want evidence of control without turning production into bureaucracy.

If most of the points above apply, this module is likely a good fit.

It may not be the best fit if you…

  • operate primarily service delivery rather than product production.

  • are focused on product design & development rather than execution.

  • already run stable, validated, and consistently controlled production processes.

  • are looking for generic operations management or lean manufacturing methods.

  • operate primarily service delivery rather than product production.

  • are focused on product design & development rather than execution.

  • already run stable, validated, and consistently controlled production processes.

  • are looking for generic operations management or lean manufacturing methods.

Agenda

Agenda

Agenda

  • What the ISO 9001 requirements on production control mean

  • Controlled conditions in practice

  • People-side control without re-teaching HR systems

  • Special processes and validation logic

  • Identification, traceability, and preservation

  • Control of production changes

  • Release and nonconforming outputs at production level

  • Case-based workshop

Show detailed agenda...

  • What the ISO 9001 requirements on production control mean

  • Controlled conditions in practice

  • People-side control without re-teaching HR systems

  • Special processes and validation logic

  • Identification, traceability, and preservation

  • Control of production changes

  • Release and nonconforming outputs at production level

  • Case-based workshop

Show detailed agenda...

  • What the ISO 9001 requirements on production control mean

  • Controlled conditions in practice

  • People-side control without re-teaching HR systems

  • Special processes and validation logic

  • Identification, traceability, and preservation

  • Control of production changes

  • Release and nonconforming outputs at production level

  • Case-based workshop

Show detailed agenda...

Learning outcomes

Learning outcomes

Learning outcomes

Key outcomes

  • Interpret ISO 9001 production control requirements and apply them to shop‑floor conditions

  • Define controlled production conditions, including criteria, resources and environment

  • Identify special processes and plan validation to demonstrate their capability

  • Interpret ISO 9001 production control requirements and apply them to shop‑floor conditions

  • Define controlled production conditions, including criteria, resources and environment

  • Identify special processes and plan validation to demonstrate their capability

Additional capabilities

  • Design traceability and preservation controls appropriate to the product and process

  • Establish change control routines and integrate them with engineering and operations

  • Set up release and nonconforming output controls that support timely decisions

  • Design traceability and preservation controls appropriate to the product and process

  • Establish change control routines and integrate them with engineering and operations

  • Set up release and nonconforming output controls that support timely decisions

Additional benefits

Additional benefits

Additional benefits

Learning materials

  • Slide deck

  • Participant workbook

Templates & tools

Practical, reusable artefacts to apply the module directly to your organisation.

  • Production control pack outline

  • Shop-floor “controlled conditions” checklist

  • Identification & traceability design sheet

  • Preservation & customer property checklist

  • Production change control log and communication checklist

  • Production control pack outline

  • Shop-floor “controlled conditions” checklist

  • Identification & traceability design sheet

  • Preservation & customer property checklist

  • Production change control log and communication checklist

Confirmation

  • Certificate of completion

Module ID

HAM-QM-S-04

Domain

Audience

Manager

Auditor

Language

English

Delivery

Live virtual

Duration

7 h

List price

CHF 550

Excl. VAT. VAT may apply depending on customer location and status.

Delivery & learning format

Delivery & learning format

Delivery & learning format

Virtual live teaching

This module is delivered live, with a strong focus on discussion, practical application, and direct interaction with the instructor.

Sessions work through realistic examples, clarify concepts in context, and apply methods directly to participants’ organisational realities.

Custom delivery options

For organisations with specific constraints or learning objectives, the module can be adapted in format or scope, including in-house delivery and contextualised case material.

Not sure if this module is right for you?

Not sure if this module is right for you?

Not sure if this module is right for you?

Send a short message and describe your context.

For an optimal learning experience

Preparation guidance

This module is designed as part of a modular training approach. Topics are deliberately distributed across modules and are not repeated in full, in order to avoid unnecessary redundancy. Each module is self-contained and can be taken on its own. Where prior knowledge or experience is helpful, this is indicated below so you can decide whether any preparation is useful for you.

For an optimal learning experience

Preparation guidance

This module is designed as part of a modular training approach. Topics are deliberately distributed across modules and are not repeated in full, in order to avoid unnecessary redundancy. Each module is self-contained and can be taken on its own. Where prior knowledge or experience is helpful, this is indicated below so you can decide whether any preparation is useful for you.

For an optimal learning experience

Preparation guidance

This module is designed as part of a modular training approach. Topics are deliberately distributed across modules and are not repeated in full, in order to avoid unnecessary redundancy. Each module is self-contained and can be taken on its own. Where prior knowledge or experience is helpful, this is indicated below so you can decide whether any preparation is useful for you.

Assumed background

Participants should be comfortable discussing elements of operational control at a practical level. Participants should be comfortable discussing:

  • How processes are defined, owned, and controlled in daily operations

  • The difference between criteria, verification, and evidence in production contexts

  • Basic documented information handling (using and maintaining controlled instructions and records)

Participants should be comfortable discussing elements of operational control at a practical level. Participants should be comfortable discussing:

  • How processes are defined, owned, and controlled in daily operations

  • The difference between criteria, verification, and evidence in production contexts

  • Basic documented information handling (using and maintaining controlled instructions and records)

Preparatory modules

Foundational modules (depending on background)

Useful if you are new to the underlying concepts or want a shared baseline before attending this module.

Operational Control Foundations

Learn the fundamentals of designing and running controlled operational processes with clear roles, controls, records, and change handling

7 h

Operational Control Foundations

Learn the fundamentals of designing and running controlled operational processes with clear roles, controls, records, and change handling

7 h

Operational Control Foundations

Learn the fundamentals of designing and running controlled operational processes with clear roles, controls, records, and change handling

7 h

Continuous learning

Follow-up modules

Continuous learning

Follow-up modules

Continuous learning

Follow-up modules

After completion of this module, the following modules are ideal to further deepen your competence. If you are looking for a structured learning path, modules can also be taken as part of a professional track.

Product Design & Development

Understand ISO 9001 product design and development controls, required evidence, and design change management

Duration

7 h

List price

CHF 550

View module

Product Design & Development

Understand ISO 9001 product design and development controls, required evidence, and design change management

Duration

7 h

List price

CHF 550

View module

Product Design & Development

Understand ISO 9001 product design and development controls, required evidence, and design change management

Duration

7 h

List price

CHF 550

View module

Objectives & Performance Foundations

Learn the fundamentals of objective setting, KPI definition, and KPI governance for management systems

Duration

7 h

List price

CHF 550

View module

Objectives & Performance Foundations

Learn the fundamentals of objective setting, KPI definition, and KPI governance for management systems

Duration

7 h

List price

CHF 550

View module

Objectives & Performance Foundations

Learn the fundamentals of objective setting, KPI definition, and KPI governance for management systems

Duration

7 h

List price

CHF 550

View module

Monitoring & Measurement Foundations

Learn the fundamentals of measurement methods, data quality checks, and measurement registers for consistent performance data

Duration

7 h

List price

CHF 550

View module

Monitoring & Measurement Foundations

Learn the fundamentals of measurement methods, data quality checks, and measurement registers for consistent performance data

Duration

7 h

List price

CHF 550

View module

Monitoring & Measurement Foundations

Learn the fundamentals of measurement methods, data quality checks, and measurement registers for consistent performance data

Duration

7 h

List price

CHF 550

View module

Performance Evaluation Foundations

Learn the fundamentals of analysing performance results, interpreting trends and deviations, and summarising evaluation outputs for management decisions

Duration

7 h

List price

CHF 550

View module

Performance Evaluation Foundations

Learn the fundamentals of analysing performance results, interpreting trends and deviations, and summarising evaluation outputs for management decisions

Duration

7 h

List price

CHF 550

View module

Performance Evaluation Foundations

Learn the fundamentals of analysing performance results, interpreting trends and deviations, and summarising evaluation outputs for management decisions

Duration

7 h

List price

CHF 550

View module

Improvement Management

Understand corrective actions, root cause analysis, action tracking, and effectiveness verification in management systems

Duration

7 h

List price

CHF 550

View module

Improvement Management

Understand corrective actions, root cause analysis, action tracking, and effectiveness verification in management systems

Duration

7 h

List price

CHF 550

View module

Improvement Management

Understand corrective actions, root cause analysis, action tracking, and effectiveness verification in management systems

Duration

7 h

List price

CHF 550

View module

Supplier Management Foundations

Learn the fundamentals of selecting, qualifying, and controlling suppliers and outsourced processes across their lifecycle

Duration

7 h

List price

CHF 550

View module

Supplier Management Foundations

Learn the fundamentals of selecting, qualifying, and controlling suppliers and outsourced processes across their lifecycle

Duration

7 h

List price

CHF 550

View module

Supplier Management Foundations

Learn the fundamentals of selecting, qualifying, and controlling suppliers and outsourced processes across their lifecycle

Duration

7 h

List price

CHF 550

View module

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.