Training Module
Supplier Management Foundations
Learn the fundamentals of selecting, qualifying, and controlling suppliers and outsourced processes across their lifecycle
Training Module
Supplier Management Foundations
Learn the fundamentals of selecting, qualifying, and controlling suppliers and outsourced processes across their lifecycle
Training Module
Supplier Management Foundations
Learn the fundamentals of selecting, qualifying, and controlling suppliers and outsourced processes across their lifecycle
Are your external providers operating outside your day-to-day operational control, leading to unexpected issues?
This training module demonstrates how to define responsibilities, establish workable requirements, and maintain evidence-based control over external delivery without overengineering.
Are your external providers operating outside your day-to-day operational control, leading to unexpected issues?
This training module demonstrates how to define responsibilities, establish workable requirements, and maintain evidence-based control over external delivery without overengineering.
Are your external providers operating outside your day-to-day operational control, leading to unexpected issues?
This training module demonstrates how to define responsibilities, establish workable requirements, and maintain evidence-based control over external delivery without overengineering.
Training module overview
Training module overview
Training module overview
Suppliers and outsourced processes are integral to most management systems, yet control often diminishes post-onboarding, resulting in vague requirements, inconsistent monitoring, and a lack of evidence during incidents or audits. This exposes organizations to operational, security, compliance, and financial risks.
This training module outlines how to construct a practical supplier and outsourced-process lifecycle with limited resources. Participants will learn to categorize external provisions, proportionally qualify and onboard suppliers, embed clear requirements into agreements and working practices, and implement effective monitoring and re-evaluation cycles.
Suppliers and outsourced processes are integral to most management systems, yet control often diminishes post-onboarding, resulting in vague requirements, inconsistent monitoring, and a lack of evidence during incidents or audits. This exposes organizations to operational, security, compliance, and financial risks.
This training module outlines how to construct a practical supplier and outsourced-process lifecycle with limited resources. Participants will learn to categorize external provisions, proportionally qualify and onboard suppliers, embed clear requirements into agreements and working practices, and implement effective monitoring and re-evaluation cycles.
Applicable environments
This module is applicable across a wide range of management systems and organisational contexts. The concepts are not tied to a specific ISO standard and are used wherever organisations need clear, workable processes, defined ownership, and embedded controls.
It is commonly applied in quality, information security, environmental, and other ISO-based management systems, as well as in non-certified environments that require structured, auditable operations.
Target audience
Target audience
Target audience
Management system implementers and coordinators
Executives and department heads accountable for management system performance
Those responsible for processes, policies, assets, risks, and controls related to a management system
Auditors seeking insights into management-side best practice (not audit technique)
Management consultants working with management system design, governance, or improvement
Management system implementers and coordinators
Executives and department heads accountable for management system performance
Those responsible for processes, policies, assets, risks, and controls related to a management system
Auditors seeking insights into management-side best practice (not audit technique)
Management consultants working with management system design, governance, or improvement
Decision support
Is this module for you?
It is a good fit if you…
are responsible for suppliers or outsourced processes.
rely on informal arrangements rather than defined supplier control.
struggle with unclear requirements, responsibilities, or oversight.
face missing evidence or surprises during audits or incidents.
want supplier control that is proportionate and workable.
are responsible for suppliers or outsourced processes.
rely on informal arrangements rather than defined supplier control.
struggle with unclear requirements, responsibilities, or oversight.
face missing evidence or surprises during audits or incidents.
want supplier control that is proportionate and workable.
If most of the points above apply, this module is likely a good fit.
It may not be the best fit if you…
already operate a clear, consistently applied supplier management approach.
have no mandate or interest in shaping supplier selection or oversight.
need contract law, procurement negotiation, or sourcing techniques.
are looking for audit execution rather than supplier control in practice.
already operate a clear, consistently applied supplier management approach.
have no mandate or interest in shaping supplier selection or oversight.
need contract law, procurement negotiation, or sourcing techniques.
are looking for audit execution rather than supplier control in practice.
Agenda
Agenda
Agenda
External provision in management systems
Defining responsibility and boundaries
Categorisation and proportional control
Selection and pre-qualification
Due diligence and onboarding
Contractual and operational requirements
Monitoring, re-evaluation, and change handling
Working with critical suppliers
Technology as an enabler
Workshop
Show detailed agenda...
External provision in management systems
Defining responsibility and boundaries
Categorisation and proportional control
Selection and pre-qualification
Due diligence and onboarding
Contractual and operational requirements
Monitoring, re-evaluation, and change handling
Working with critical suppliers
Technology as an enabler
Workshop
Show detailed agenda...
External provision in management systems
Defining responsibility and boundaries
Categorisation and proportional control
Selection and pre-qualification
Due diligence and onboarding
Contractual and operational requirements
Monitoring, re-evaluation, and change handling
Working with critical suppliers
Technology as an enabler
Workshop
Show detailed agenda...
Learning outcomes
Learning outcomes
Learning outcomes
Key outcomes
Distinguish supplier types and outsourced-process arrangements, clarifying internal responsibilities
Categorise suppliers and outsourced processes to define proportionate control expectations
Design a monitoring and re-evaluation cycle with meaningful criteria and triggers
Distinguish supplier types and outsourced-process arrangements, clarifying internal responsibilities
Categorise suppliers and outsourced processes to define proportionate control expectations
Design a monitoring and re-evaluation cycle with meaningful criteria and triggers
Additional capabilities
Conduct structured pre-qualification and due diligence processes with appropriate evidence requests
Define clear, usable requirements for external providers that align with operational reality
Manage supplier changes without losing control or traceability
Conduct structured pre-qualification and due diligence processes with appropriate evidence requests
Define clear, usable requirements for external providers that align with operational reality
Manage supplier changes without losing control or traceability
Additional benefits
Additional benefits
Additional benefits
Learning materials
Slide deck
Participant workbook
Templates & tools
Practical, reusable artefacts to apply the module directly to your organisation.
Supplier evaluation & due diligence checklist
Contract requirement checklist
Supplier monitoring and review log
Re-evaluation review sheet
Change impact checklist
Optional AI prompt set for supplier management
Supplier evaluation & due diligence checklist
Contract requirement checklist
Supplier monitoring and review log
Re-evaluation review sheet
Change impact checklist
Optional AI prompt set for supplier management
Confirmation
Certificate of completion
Module ID
HAM-AG-C-12
Domain
Audience
Manager
Language
English
Delivery
Live virtual
Duration
7 h
List price
CHF 550
Excl. VAT. VAT may apply depending on customer location and status.
Delivery & learning format
Delivery & learning format
Delivery & learning format
Virtual live teaching
This module is delivered live, with a strong focus on discussion, practical application, and direct interaction with the instructor.
Sessions work through realistic examples, clarify concepts in context, and apply methods directly to participants’ organisational realities.
Custom delivery options
For organisations with specific constraints or learning objectives, the module can be adapted in format or scope, including in-house delivery and contextualised case material.
Not sure if this module is right for you?
Not sure if this module is right for you?
Not sure if this module is right for you?
For an optimal learning experience
Preparation guidance
This module is designed as part of a modular training approach. Topics are deliberately distributed across modules and are not repeated in full, in order to avoid unnecessary redundancy. Each module is self-contained and can be taken on its own. Where prior knowledge or experience is helpful, this is indicated below so you can decide whether any preparation is useful for you.
For an optimal learning experience
Preparation guidance
This module is designed as part of a modular training approach. Topics are deliberately distributed across modules and are not repeated in full, in order to avoid unnecessary redundancy. Each module is self-contained and can be taken on its own. Where prior knowledge or experience is helpful, this is indicated below so you can decide whether any preparation is useful for you.
For an optimal learning experience
Preparation guidance
This module is designed as part of a modular training approach. Topics are deliberately distributed across modules and are not repeated in full, in order to avoid unnecessary redundancy. Each module is self-contained and can be taken on its own. Where prior knowledge or experience is helpful, this is indicated below so you can decide whether any preparation is useful for you.
Assumed background
This module assumes general familiarity with management system concepts and basic procurement/outsourcing realities (e.g., contracts, service delivery, and operational ownership). No prior standard-specific knowledge is required.
Helpful background includes:
Familiarity with internal roles, responsibilities, and operational controls
Experience working with external providers and service dependencies
This module assumes general familiarity with management system concepts and basic procurement/outsourcing realities (e.g., contracts, service delivery, and operational ownership). No prior standard-specific knowledge is required.
Helpful background includes:
Familiarity with internal roles, responsibilities, and operational controls
Experience working with external providers and service dependencies
Preparatory modules
Foundational modules (depending on background)
Useful if you are new to the underlying concepts or want a shared baseline before attending this module.
Risk Management Foundations
Learn the fundamentals of identifying, evaluating, treating, and monitoring risks and opportunities across management systems
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Risk Management Foundations
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Continuous learning
Follow-up modules
Continuous learning
Follow-up modules
Continuous learning
Follow-up modules
After completion of this module, the following modules are ideal to further deepen your competence. If you are looking for a structured learning path, modules can also be taken as part of a professional track.
Improvement Management
Understand corrective actions, root cause analysis, action tracking, and effectiveness verification in management systems
Duration
7 h
List price
CHF 550
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Improvement Management
Understand corrective actions, root cause analysis, action tracking, and effectiveness verification in management systems
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List price
CHF 550
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Improvement Management
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CHF 550
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Understand the purpose of internal audits, role responsibilities, independence expectations, and how audit results are used in governance and improvement
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List price
CHF 550
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Understand the purpose of internal audits, role responsibilities, independence expectations, and how audit results are used in governance and improvement
Duration
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List price
CHF 550
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Internal Audit Foundations
Understand the purpose of internal audits, role responsibilities, independence expectations, and how audit results are used in governance and improvement
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List price
CHF 550
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Learn the fundamentals of planning, conducting, and documenting management reviews using integrated inputs and decision-focused outputs
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List price
CHF 550
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Management Review
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7 h
List price
CHF 550
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Learn the fundamentals of planning, conducting, and documenting management reviews using integrated inputs and decision-focused outputs
Duration
7 h
List price
CHF 550
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Documentation & Knowledge Foundations
Fundamentals of documented information control, records, and knowledge capture for management systems
Duration
7 h
List price
CHF 550
View module
Documentation & Knowledge Foundations
Fundamentals of documented information control, records, and knowledge capture for management systems
Duration
7 h
List price
CHF 550
View module
Documentation & Knowledge Foundations
Fundamentals of documented information control, records, and knowledge capture for management systems
Duration
7 h
List price
CHF 550
View module
Risk Management Foundations
Learn the fundamentals of identifying, evaluating, treating, and monitoring risks and opportunities across management systems
Duration
7 h
List price
CHF 550
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Risk Management Foundations
Learn the fundamentals of identifying, evaluating, treating, and monitoring risks and opportunities across management systems
Duration
7 h
List price
CHF 550
View module
Risk Management Foundations
Learn the fundamentals of identifying, evaluating, treating, and monitoring risks and opportunities across management systems
Duration
7 h
List price
CHF 550
View module
Ready to improve your management systems?
We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.
Ready to improve your management systems?
We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.
Ready to improve your management systems?
We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.