Professional Track

Quality Manager Track

Develop the capability to implement, manage and continuously improve an effective Quality Management System aligned with ISO 9001

Professional Track

Quality Manager Track

Develop the capability to implement, manage and continuously improve an effective Quality Management System aligned with ISO 9001

Professional Track

Quality Manager Track

Develop the capability to implement, manage and continuously improve an effective Quality Management System aligned with ISO 9001

Professional quality manager in a business meeting, representing leadership and responsibility for effective quality management systems beyond audit compliance.

Quality that works beyond the audit

Learn how to design and run a Quality Management System that supports real operations, informed decisions, and continuous improvement.

Professional quality manager in a business meeting, representing leadership and responsibility for effective quality management systems beyond audit compliance.

Quality that works beyond the audit

Learn how to design and run a Quality Management System that supports real operations, informed decisions, and continuous improvement.

Professional quality manager in a business meeting, representing leadership and responsibility for effective quality management systems beyond audit compliance.

Quality that works beyond the audit

Learn how to design and run a Quality Management System that supports real operations, informed decisions, and continuous improvement.

Overview

Overview

Overview

The Quality Manager Track enables you to take responsibility for implementing as well as coordinating and managing a Quality Management System (QMS) based on ISO 9001.

Instead of treating quality as a documentation exercise, the programme teaches how to embed quality thinking into processes, responsibilities, monitoring and decision-making.

The Quality Manager Track enables you to take responsibility for implementing as well as coordinating and managing a Quality Management System (QMS) based on ISO 9001.

Instead of treating quality as a documentation exercise, the programme teaches how to embed quality thinking into processes, responsibilities, monitoring and decision-making.

Target audience

Target audience

Target audience

  • Practitioners, implementers, and consultants involved in the design, implementation, or improvement of quality management systems (QMS) aligned with ISO 9001

  • Individuals with project or overall responsibility for introducing or evolving a quality management system

  • Current or aspiring quality managers, coordinators, or system owners responsible for operating and steering an existing QMS

  • Members of quality or process management teams who play an active role in shaping, evolving, and continually improving quality management practices

  • Practitioners, implementers, and consultants involved in the design, implementation, or improvement of quality management systems (QMS) aligned with ISO 9001

  • Individuals with project or overall responsibility for introducing or evolving a quality management system

  • Current or aspiring quality managers, coordinators, or system owners responsible for operating and steering an existing QMS

  • Members of quality or process management teams who play an active role in shaping, evolving, and continually improving quality management practices

Learning outcomes

In this track, you will acquire the following capabilities.

Learning outcomes

In this track, you will acquire the following capabilities.

Learning outcomes

In this track, you will acquire the following capabilities.

Design a QMS that actually works

  • Translate ISO 9001 into practical, organisation-specific processes

  • Avoid over-documentation while staying audit-ready

Take ownership of quality governance

  • Define roles, responsibilities and decision rights for quality

  • Position quality clearly within management and operations

Manage risks, performance and improvement

  • Identify quality risks before they turn into incidents or audit findings

  • Define KPIs that management actually uses

  • Run management reviews that lead to decisions, not minutes

Lead audits and improvement with confidence

  • Prepare and support internal and external audits professionally

  • Turn audit results and feedback into targeted improvement initiatives

Design a QMS that actually works

  • Translate ISO 9001 into practical, organisation-specific processes

  • Avoid over-documentation while staying audit-ready

Take ownership of quality governance

  • Define roles, responsibilities and decision rights for quality

  • Position quality clearly within management and operations

Manage risks, performance and improvement

  • Identify quality risks before they turn into incidents or audit findings

  • Define KPIs that management actually uses

  • Run management reviews that lead to decisions, not minutes

Lead audits and improvement with confidence

  • Prepare and support internal and external audits professionally

  • Turn audit results and feedback into targeted improvement initiatives

Professional positioning

  • Establish a recognised competence profile as Quality Manager in ISO 9001-based organisations

  • Take responsibility for the implementation of a new QMS or the coordination of an existing system

  • Act as a competent counterpart to senior management, clients, auditors and certification bodies

Track ID

HAT-QM-M

Duration

~22 days

Language

English

List price

CHF 10,000

Excl. VAT. VAT may apply depending on customer location and status.

Programmes tailored to your organizational needs

Programmes tailored to your organizational needs

Modular system

Reuse of modules across tracks

Modular system

Reuse of modules across tracks

Modular system

Reuse of modules across tracks

Previously completed modules are recognized, avoiding duplication when pursuing additional Halderstone tracks.

Scalable credential model

Two credentials with one track

Scalable credential model

Two credentials with one track

Scalable credential model

Two credentials with one track

Core credential — shared foundation

Halderstone Diploma in Management System Management

  • Cross-domain management system foundation

  • Applicable across multiple ISO standards

  • Reusable for further specialisations

Core credential — shared foundation

Halderstone Diploma in Management System Management

  • Cross-domain management system foundation

  • Applicable across multiple ISO standards

  • Reusable for further specialisations

Core credential — shared foundation

Halderstone Diploma in Management System Management

  • Cross-domain management system foundation

  • Applicable across multiple ISO standards

  • Reusable for further specialisations

Specialisation credential — domain focus

Halderstone Certified Quality Manager

  • Domain competence in quality management

  • Translation of generic management system concepts to quality management

  • Aligned with ISO 9001 requirements

Specialisation credential — domain focus

Halderstone Certified Quality Manager

  • Domain competence in quality management

  • Translation of generic management system concepts to quality management

  • Aligned with ISO 9001 requirements

Specialisation credential — domain focus

Halderstone Certified Quality Manager

  • Domain competence in quality management

  • Translation of generic management system concepts to quality management

  • Aligned with ISO 9001 requirements

Overview

Full curriculum

The curriculum below shows all modules included in this learning path. Core modules are shared across tracks and are recognised if already completed.

Overview

Full curriculum

The curriculum below shows all modules included in this learning path. Core modules are shared across tracks and are recognised if already completed.

Overview

Full curriculum

The curriculum below shows all modules included in this learning path. Core modules are shared across tracks and are recognised if already completed.

Core modules

Shared foundations common to all Manager tracks

Management system core

Expand...

Management system core

Expand...

Management system core

Expand...

Specialization modules

Role-specific modules that deepen your expertise in Quality Management

Domain competence in Quality Management and ISO 9001

Expand...

Domain competence in Quality Management and ISO 9001

Expand...

Domain competence in Quality Management and ISO 9001

Expand...

Final assessment

Practical and theoretical demonstration of your acquired competence as Quality Manager

Capstone project

Expand...

Capstone project

Expand...

Capstone project

Expand...

Final exam

Expand...

Final exam

Expand...

Final exam

Expand...

Good to know

Answers to common questions

Good to know

Answers to common questions

Good to know

Answers to common questions

What is included in a Halderstone professional track?

What is included in a Halderstone professional track?

What is included in a Halderstone professional track?

Are the tracks aligned with recognised standards such as ISO?

Are the tracks aligned with recognised standards such as ISO?

Are the tracks aligned with recognised standards such as ISO?

Do I need to complete all modules in the track?

Do I need to complete all modules in the track?

Do I need to complete all modules in the track?

Can I attend individual modules without enrolling in the full track?

Can I attend individual modules without enrolling in the full track?

Can I attend individual modules without enrolling in the full track?

Are modules recognised across different Halderstone tracks?

Are modules recognised across different Halderstone tracks?

Are modules recognised across different Halderstone tracks?

Is this track suitable if I am new to the topic?

Is this track suitable if I am new to the topic?

Is this track suitable if I am new to the topic?

How long does it take to complete the track?

How long does it take to complete the track?

How long does it take to complete the track?

What if I am unsure whether this track is right for me?

What if I am unsure whether this track is right for me?

What if I am unsure whether this track is right for me?

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.