Training Module
Training Module

Leading with Management Systems

A focused 90-minute session for executives who want management systems to drive performance, risk control, and credibility—beyond certification.

Understand

Implement

Manage

Audit

Training module overview

Many executives view ISO certifications as a cost of doing business. Yet the best-performing organisations use their management systems as a management instrument — to align strategy, manage risk, and strengthen culture. In this 90-minute executive session, participants learn what modern management systems really deliver, how leadership behaviour determines their value, and how to steer them without drowning in operational detail. The discussion links ISO leadership clauses to governance, ESG, and performance, illustrated with real-world examples. Participants leave with a clear view of how to turn compliance into a competitive advantage and a practical checklist of leadership actions that make systems work.

Many executives view ISO certifications as a cost of doing business. Yet the best-performing organisations use their management systems as a management instrument — to align strategy, manage risk, and strengthen culture. In this 90-minute executive session, participants learn what modern management systems really deliver, how leadership behaviour determines their value, and how to steer them without drowning in operational detail. The discussion links ISO leadership clauses to governance, ESG, and performance, illustrated with real-world examples. Participants leave with a clear view of how to turn compliance into a competitive advantage and a practical checklist of leadership actions that make systems work.

Target audience

  • Top management according to ISO management system standards

  • CEOs, COOs, CFOs, and board members

  • Division heads and functional leaders

  • Executives preparing for ISO certification or system redesign

  • Senior managers overseeing quality, security, ESG, or compliance

  • Top management according to ISO management system standards

  • CEOs, COOs, CFOs, and board members

  • Division heads and functional leaders

  • Executives preparing for ISO certification or system redesign

  • Senior managers overseeing quality, security, ESG, or compliance

Agenda

  1. Management systems as a leadership instrument

  • From certification artefact to governance and steering tool

  • Why executives (not auditors) ultimately determine system value

  1. Leadership commitments and tone at the top

  • What ISO leadership clauses actually expect from top management

  • How leadership behaviour translates into culture and outcomes

  1. Linking systems to performance and risk

  • Using KPIs, management reviews, and assurance as strategic signals

  • Aligning quality, security, and ESG objectives without complexity

  1. Compliance versus competitive advantage

  • Typical patterns of “paper compliance” and their consequences

  • Real-world examples where systems enabled resilience and trust

  1. Executive actions that make systems work

  • What to ask for, review, and challenge as an executive

  • Practical priorities to turn compliance into sustained value

  1. Management systems as a leadership instrument

  • From certification artefact to governance and steering tool

  • Why executives (not auditors) ultimately determine system value

  1. Leadership commitments and tone at the top

  • What ISO leadership clauses actually expect from top management

  • How leadership behaviour translates into culture and outcomes

  1. Linking systems to performance and risk

  • Using KPIs, management reviews, and assurance as strategic signals

  • Aligning quality, security, and ESG objectives without complexity

  1. Compliance versus competitive advantage

  • Typical patterns of “paper compliance” and their consequences

  • Real-world examples where systems enabled resilience and trust

  1. Executive actions that make systems work

  • What to ask for, review, and challenge as an executive

  • Practical priorities to turn compliance into sustained value

Course ID:

HAM-LMS-1

Audience:

Executive

Domain:

Agnostic

Available in:

English

Duration:

1.5 h

List price:

CHF 550

Excl. VAT. VAT may apply depending on customer location and status.

What you get

Learning outcomes

  • Understand what modern ISO-based management systems actually do and why they matter strategically.

  • Recognise the leadership commitments required by standards and how they link to value creation, risk control, and trust.

  • Distinguish between “paper compliance” and genuine system effectiveness.

  • Learn how leadership behaviour shapes audit results, staff engagement, and external perception.

  • Identify how management systems integrate with ESG, risk, and governance agendas.

  • Define actionable leadership priorities for your own organisation.

  • Understand what modern ISO-based management systems actually do and why they matter strategically.

  • Recognise the leadership commitments required by standards and how they link to value creation, risk control, and trust.

  • Distinguish between “paper compliance” and genuine system effectiveness.

  • Learn how leadership behaviour shapes audit results, staff engagement, and external perception.

  • Identify how management systems integrate with ESG, risk, and governance agendas.

  • Define actionable leadership priorities for your own organisation.

Learning materials

  • Slide deck (executive summary)

  • “Leadership Action Checklist” (key behaviours that drive value)

  • One-page summary: “System Effectiveness Indicators for Executives”

  • Slide deck (executive summary)

  • “Leadership Action Checklist” (key behaviours that drive value)

  • One-page summary: “System Effectiveness Indicators for Executives”

Templates & tools

  • Leadership action checklist

  • System maturity self-assessment

  • Executive review prep notes

  • Leadership action checklist

  • System maturity self-assessment

  • Executive review prep notes

Prerequisites

None. Designed for executives, board members, and senior managers responsible for organisational performance and governance.

None. Designed for executives, board members, and senior managers responsible for organisational performance and governance.

Office scene with people standing, walking and sitting

Ready to achieve mastery?

Bring ISO requirements into everyday practice to reduce avoidable issues and strengthen the trust of your customers and stakeholders.

Office scene with people standing, walking and sitting

Ready to achieve mastery?

Bring ISO requirements into everyday practice to reduce avoidable issues and strengthen the trust of your customers and stakeholders.

Office scene with people standing, walking and sitting

Ready to achieve mastery?

Bring ISO requirements into everyday practice to reduce avoidable issues and strengthen the trust of your customers and stakeholders.