Training Module

System Leadership in Practice

A practical executive workshop on turning management systems into drivers of reliability, trust, and strategic performance

Training Module

System Leadership in Practice

A practical executive workshop on turning management systems into drivers of reliability, trust, and strategic performance

Training Module

System Leadership in Practice

A practical executive workshop on turning management systems into drivers of reliability, trust, and strategic performance

You certify our systems, but do they really steer your business?

This executive workshop shows how top management can use ISO-based management systems as leadership instruments rather than certification artefacts. Instead of focusing on audit mechanics, participants learn how leadership priorities, routines, and review practices turn systems into drivers of reliability, risk control, and organisational trust.

You certify our systems, but do they really steer your business?

Training module overview

Understand

Implement

Manage

Audit

Many organizations comply with ISO standards but do not use their management systems to steer the organisation. Audits are passed and reports are produced, yet system signals rarely shape priorities or decisions.

This three-hour executive workshop focuses on what only top management can influence: how leadership behaviour, tone at the top, and review routines determine whether systems support risk-aware decisions and organisational trust, or remain a box-ticking exercise. Participants leave with a small set of concrete leadership actions and a clearer way of reading audits, KPIs, and management reviews as strategic signals.

Applicable environments

This module is applicable across a wide range of management systems and organisational contexts. The concepts are not tied to a specific management domain or ISO standard and are used wherever organisations need best practice approaches to implement, steer, or improve management systems.

Target audience

Top management according to ISO management system standards
CEOs, COOs, CFOs, and board members
Division heads and functional leaders
Executives preparing for ISO certification or system redesign
Senior managers overseeing a management system domain

Decision support

Is this module for you?

It is a good fit if you…

have decision authority over priorities, resources, or trade-offs.
influence how multiple functions or systems are steered and aligned.
want management systems to reinforce leadership intent and direction.
see recurring issues that cannot be fixed by procedures alone.
need assurance that governance signals translate into real behaviour.

have decision authority over priorities, resources, or trade-offs.
influence how multiple functions or systems are steered and aligned.
want management systems to reinforce leadership intent and direction.
see recurring issues that cannot be fixed by procedures alone.
need assurance that governance signals translate into real behaviour.

If most of the points above apply, this module is likely a good fit.

It may not be the best fit if you…

have little or no influence over organisational priorities or resourcing.
operate mainly within a single function or limited local scope.
are responsible for maintaining systems rather than steering the organisation.
are looking for operational guidance instead of leadership-level judgement.

have little or no influence over organisational priorities or resourcing.
operate mainly within a single function or limited local scope.
are responsible for maintaining systems rather than steering the organisation.
are looking for operational guidance instead of leadership-level judgement.

Agenda

Current reality check
How leadership stance shapes the system
Reading the system dashboard
Clarifying roles and expectations
From compliance to strategic asset
Personal and team action plan

Show detailed agenda...

Current reality check
How leadership stance shapes the system
Reading the system dashboard
Clarifying roles and expectations
From compliance to strategic asset
Personal and team action plan

Show detailed agenda...

Current reality check
How leadership stance shapes the system
Reading the system dashboard
Clarifying roles and expectations
From compliance to strategic asset
Personal and team action plan

Show detailed agenda...

Learning outcomes

Key outcomes

Understand why the effectiveness of ISO-based management systems is primarily a leadership responsibility, not an audit or compliance task
Recognise what ISO leadership clauses actually expect from top management and how leadership behaviour shapes culture, performance, and trust

Understand why the effectiveness of ISO-based management systems is primarily a leadership responsibility, not an audit or compliance task
Recognise what ISO leadership clauses actually expect from top management and how leadership behaviour shapes culture, performance, and trust

Additional capabilities

Distinguish between certification-driven “paper compliance” and leadership practices that genuinely improve reliability and risk awareness
Read audits, KPIs, and management review inputs as high-level signals for leadership attention rather than operational or technical detail
Identify 2–3 concrete leadership behaviours or routines that can be adjusted immediately to improve system effectiveness in the own organisation

Distinguish between certification-driven “paper compliance” and leadership practices that genuinely improve reliability and risk awareness
Read audits, KPIs, and management review inputs as high-level signals for leadership attention rather than operational or technical detail
Identify 2–3 concrete leadership behaviours or routines that can be adjusted immediately to improve system effectiveness in the own organisation

Additional benefits

Learning materials

Slide deck
Participant workbook

Templates & tools

Practical, reusable artefacts to apply the module directly to your organisation.

System leadership self-assessment
System dashboard template
Leadership routines catalogue
Action plan canvas

System leadership self-assessment
System dashboard template
Leadership routines catalogue
Action plan canvas

Confirmation

Certificate of completion

Module ID

HAM-AG-E-02

Domain

Agnostic

Audience

Executive

Language

English

German (on request)

Delivery

Live virtual

Duration

3 h

List price

CHF 600

Excl. VAT. VAT may apply depending on customer location and status.

Book

Bespoke options

Download fact sheet

Delivery & learning format

Virtual live teaching

This module is delivered live, with a strong focus on discussion, practical application, and direct interaction with the instructor.

Sessions work through realistic examples, clarify concepts in context, and apply methods directly to participants’ organisational realities.

Custom delivery options

For organisations with specific constraints or learning objectives, the module can be adapted in format or scope, including in-house delivery and contextualised case material.

See options

Not sure if this module is right for you?

Send a short message and describe your context.

Clarify fit

For an optimal learning experience

Preparation guidance

This module is designed as part of a modular training approach. Topics are deliberately distributed across modules and are not repeated in full, in order to avoid unnecessary redundancy. Each module is self-contained and can be taken on its own. Where prior knowledge or experience is helpful, this is indicated below so you can decide whether any preparation is useful for you.

For an optimal learning experience

Preparation guidance

For an optimal learning experience

Preparation guidance

Assumed background

Management, executive or supervisory role in an organization.

Office scene with people standing, walking and sitting

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.

Ready to improve your management systems?

We support continuous improvement by embedding ISO requirements into everyday practice and daily operations.

System Leadership in Practice

System Leadership in Practice

System Leadership in Practice

You certify our systems, but do they really steer your business?

You certify our systems, but do they really steer your business?

You certify our systems, but do they really steer your business?

Training module overview

Training module overview

Training module overview

Applicable environments

Target audience

Target audience

Target audience

Is this module for you?

Agenda

Agenda

Agenda

Learning outcomes

Learning outcomes

Learning outcomes

Key outcomes

Additional capabilities

Additional benefits

Additional benefits

Additional benefits

Learning materials

Templates & tools

Confirmation

Delivery & learning format

Delivery & learning format

Delivery & learning format

Virtual live teaching

Custom delivery options

Not sure if this module is right for you?

Not sure if this module is right for you?

Not sure if this module is right for you?

Preparation guidance

Preparation guidance

Preparation guidance

Assumed background

Ready to improve your management systems?

Ready to improve your management systems?

Ready to improve your management systems?

Explore the Halderstone Academy

Explore the Halderstone Academy

Explore the Halderstone Academy