Training Module
Training Module

System Foundations

Understand organisational context, stakeholders, and system boundaries

Understand

Implement

Manage

Audit

Training module overview

Many organisations treat context analysis, stakeholder mapping, and scope definition as one-off exercises for certification. Once documented, they are rarely revisited, quickly become outdated, and fail to support real decisions. As a result, risk assessments drift, objectives lose relevance, and audits focus on paperwork rather than system effectiveness.

This full-day foundation module shows how to turn system foundations into a living, collaborative asset. Participants learn how to analyse internal and external context, identify relevant stakeholders and obligations, and define governance boundaries that reflect how the organisation actually operates. The module emphasises shared ownership, periodic review, and practical maintenance — so that context, scope, and expectations remain current and genuinely support management, assurance, and improvement.

Many organisations treat context analysis, stakeholder mapping, and scope definition as one-off exercises for certification. Once documented, they are rarely revisited, quickly become outdated, and fail to support real decisions. As a result, risk assessments drift, objectives lose relevance, and audits focus on paperwork rather than system effectiveness.

This full-day foundation module shows how to turn system foundations into a living, collaborative asset. Participants learn how to analyse internal and external context, identify relevant stakeholders and obligations, and define governance boundaries that reflect how the organisation actually operates. The module emphasises shared ownership, periodic review, and practical maintenance — so that context, scope, and expectations remain current and genuinely support management, assurance, and improvement.

Target audience

  • Management system implementers and coordinators

  • Risk, compliance, and governance professionals

  • Quality, information security, environmental, continuity, and AI managers

  • Internal auditors preparing for readiness or system effectiveness reviews

  • Management system implementers and coordinators

  • Risk, compliance, and governance professionals

  • Quality, information security, environmental, continuity, and AI managers

  • Internal auditors preparing for readiness or system effectiveness reviews

Agenda

  1. Why system foundations matter

  • Context as the anchor for governance, risk, objectives, and improvement

  • Static documentation vs. living system knowledge

  1. Internal and external context

  • Environmental scanning and strategic factors

  • Interfaces with risk, performance, and decision-making

  1. Interested parties and expectations

  • Identifying relevant stakeholders

  • Mapping expectations, obligations, and dependencies

  1. Legal, regulatory, and contractual obligations

  • From high-level law lists to actionable obligation registers

  • Maintaining traceability without overengineering

  1. Defining system boundaries and scope

  • Practical approaches to scoping

  • Typical pitfalls and audit expectations

  1. Maintaining the foundation over time

  • Ownership models and collaborative reviews

  • Integrating updates into management routines

  1. Technology as an enabler

  • Using digital tools and AI-assisted methods to monitor change and summarise impact

  • Supporting, not replacing, professional judgement

  1. Workshop

  • Apply templates and collaborative update methods to your own organisation

  1. Why system foundations matter

  • Context as the anchor for governance, risk, objectives, and improvement

  • Static documentation vs. living system knowledge

  1. Internal and external context

  • Environmental scanning and strategic factors

  • Interfaces with risk, performance, and decision-making

  1. Interested parties and expectations

  • Identifying relevant stakeholders

  • Mapping expectations, obligations, and dependencies

  1. Legal, regulatory, and contractual obligations

  • From high-level law lists to actionable obligation registers

  • Maintaining traceability without overengineering

  1. Defining system boundaries and scope

  • Practical approaches to scoping

  • Typical pitfalls and audit expectations

  1. Maintaining the foundation over time

  • Ownership models and collaborative reviews

  • Integrating updates into management routines

  1. Technology as an enabler

  • Using digital tools and AI-assisted methods to monitor change and summarise impact

  • Supporting, not replacing, professional judgement

  1. Workshop

  • Apply templates and collaborative update methods to your own organisation

Course ID:

HA-SF-1

Audience:

Auditor

Manager

Domain:

Agnostic

Available in:

English

Duration:

7 h

List price:

CHF 550

Excl. VAT. VAT may apply depending on customer location and status.

What you get

Learning outcomes

  • Identify internal and external factors that influence their management system

  • Systematically map relevant stakeholders and analyse their expectations

  • Define and document system scope and boundaries that reflect real governance structures

  • Distinguish between information needed for implementation projects and for ongoing maintenance

  • Design collaborative approaches to keep contextual knowledge current and relevant

  • Use structured templates and AI-assisted tools to support efficient monitoring and updates

  • Identify internal and external factors that influence their management system

  • Systematically map relevant stakeholders and analyse their expectations

  • Define and document system scope and boundaries that reflect real governance structures

  • Distinguish between information needed for implementation projects and for ongoing maintenance

  • Design collaborative approaches to keep contextual knowledge current and relevant

  • Use structured templates and AI-assisted tools to support efficient monitoring and updates

Learning materials

  • Slide deck

  • Participant workbook

  • Certificate of completion

  • Slide deck

  • Participant workbook

  • Certificate of completion

Templates & tools

  • Context analysis matrix

  • Stakeholder register

  • Example legal and contractual obligation register

  • Scope definition checklist

  • Review and update log

  • AI prompt set for contextual scanning and summarisation

  • Context analysis matrix

  • Stakeholder register

  • Example legal and contractual obligation register

  • Scope definition checklist

  • Review and update log

  • AI prompt set for contextual scanning and summarisation

Prerequisites

This module assumes general familiarity with management system concepts and organisational governance. No prior standard-specific knowledge is required.

Helpful background includes:

  • Basic understanding of management systems and governance structures

  • Familiarity with organisational roles, responsibilities, and processes

This module assumes general familiarity with management system concepts and organisational governance. No prior standard-specific knowledge is required.

Helpful background includes:

  • Basic understanding of management systems and governance structures

  • Familiarity with organisational roles, responsibilities, and processes

Office scene with people standing, walking and sitting

Ready to achieve mastery?

Bring ISO requirements into everyday practice to reduce avoidable issues and strengthen the trust of your customers and stakeholders.

Office scene with people standing, walking and sitting

Ready to achieve mastery?

Bring ISO requirements into everyday practice to reduce avoidable issues and strengthen the trust of your customers and stakeholders.

Office scene with people standing, walking and sitting

Ready to achieve mastery?

Bring ISO requirements into everyday practice to reduce avoidable issues and strengthen the trust of your customers and stakeholders.