Training Module
Training Module
Resource Management Foundations
Learn the fundamentals of resourcing management systems across people, time, budget, infrastructure, and external support
Understand
Implement
Manage
Audit
Training module overview
Management systems often become fragile when responsibilities are added “in addition to the day job”, budgets are unclear, and infrastructure and external support are arranged ad-hoc. The result is fatigue, inconsistent execution, and a system that deteriorates after initial rollout.
This module focuses on resource adequacy as a design and governance concern. Participants learn to distinguish implementation resourcing from ongoing operation, structure resource categories, make assumptions explicit, and define who decides, who provides, and who monitors resourcing over time—without turning resourcing into bureaucracy.
Management systems often become fragile when responsibilities are added “in addition to the day job”, budgets are unclear, and infrastructure and external support are arranged ad-hoc. The result is fatigue, inconsistent execution, and a system that deteriorates after initial rollout.
This module focuses on resource adequacy as a design and governance concern. Participants learn to distinguish implementation resourcing from ongoing operation, structure resource categories, make assumptions explicit, and define who decides, who provides, and who monitors resourcing over time—without turning resourcing into bureaucracy.
Target audience
Management system implementers and coordinators
Quality, information security, environmental, HSE, and continuity managers
Risk, compliance, and governance professionals involved in system operation
Project and portfolio contributors responsible for implementation rollouts
HR, procurement, and IT counterparts who support system roles and tooling
Sponsors and leaders who approve capacity and funding for system work
Management system implementers and coordinators
Quality, information security, environmental, HSE, and continuity managers
Risk, compliance, and governance professionals involved in system operation
Project and portfolio contributors responsible for implementation rollouts
HR, procurement, and IT counterparts who support system roles and tooling
Sponsors and leaders who approve capacity and funding for system work
Agenda
Why resources decide system effectiveness
Typical resourcing failure modes in management systems
Resource adequacy as an operational and governance issue
Resource needs driven by system design
How scope, obligations, and objectives shape resource demand
Separating implementation work from ongoing operation and improvement load
Resource categories and what “adequate” means
People and skills, including role coverage and resilience
Time/attention, budget, infrastructure/tools, and external providers
Planning resources for implementation
Estimating effort and sequencing across design and rollout activities
Making “hidden projects” visible in planning and approvals
Planning resources for ongoing operation
Recurring activities and predictable peaks across the year
Managing single-person dependency, absence, and turnover risk
Governance of resource decisions
Decision rights: who approves, funds, and reallocates resources
Documenting assumptions, constraints, and trade-offs for transparency
Interfaces to HR, procurement, and IT
Role expectations, capacity signals, and external support boundaries
Tooling and service support needs without overengineering the stack
Maintaining adequacy over time
Practical checks and early-warning signals for under-resourcing
Options to reprioritise or simplify when constraints tighten
Workshop
Map resource needs for selected system activities in your organisation
Identify 3–5 concrete adjustments to improve sustainability
Why resources decide system effectiveness
Typical resourcing failure modes in management systems
Resource adequacy as an operational and governance issue
Resource needs driven by system design
How scope, obligations, and objectives shape resource demand
Separating implementation work from ongoing operation and improvement load
Resource categories and what “adequate” means
People and skills, including role coverage and resilience
Time/attention, budget, infrastructure/tools, and external providers
Planning resources for implementation
Estimating effort and sequencing across design and rollout activities
Making “hidden projects” visible in planning and approvals
Planning resources for ongoing operation
Recurring activities and predictable peaks across the year
Managing single-person dependency, absence, and turnover risk
Governance of resource decisions
Decision rights: who approves, funds, and reallocates resources
Documenting assumptions, constraints, and trade-offs for transparency
Interfaces to HR, procurement, and IT
Role expectations, capacity signals, and external support boundaries
Tooling and service support needs without overengineering the stack
Maintaining adequacy over time
Practical checks and early-warning signals for under-resourcing
Options to reprioritise or simplify when constraints tighten
Workshop
Map resource needs for selected system activities in your organisation
Identify 3–5 concrete adjustments to improve sustainability
Course ID:
HAM-RMF-1
Audience:
Manager
Domain:
Agnostic
Available in:
English
Duration:
7 h
List price:
CHF 550
Excl. VAT. VAT may apply depending on customer location and status.
What you get
Learning outcomes
Distinguish resource needs for implementation projects versus ongoing system operation
Identify common resourcing failure modes (e.g., “side-of-desk” ownership, budget ambiguity, one-person dependency)
Structure resource requirements into clear categories (people/skills, time, budget, infrastructure/tools, external support)
Build a simple, transparent resource plan with explicit assumptions and constraints
Define and document decision responsibilities for resourcing (who decides, who provides, who monitors)
Establish routine checks and early-warning signals to detect resourcing drift over time
Distinguish resource needs for implementation projects versus ongoing system operation
Identify common resourcing failure modes (e.g., “side-of-desk” ownership, budget ambiguity, one-person dependency)
Structure resource requirements into clear categories (people/skills, time, budget, infrastructure/tools, external support)
Build a simple, transparent resource plan with explicit assumptions and constraints
Define and document decision responsibilities for resourcing (who decides, who provides, who monitors)
Establish routine checks and early-warning signals to detect resourcing drift over time
Learning materials
Slide deck
Participant workbook
Certificate of completion
Slide deck
Participant workbook
Certificate of completion
Templates & tools
Resource planning matrix (activity × resource type × effort × frequency)
Implementation vs. ongoing operation resourcing overview
Resource decision & responsibility matrix (decide / provide / monitor)
Early-warning checklist for under-resourced systems
Simple resourcing business case outline (for internal approval discussions)
Example role resource profiles (e.g., system owner, process owner, internal audit interface)
Resource planning matrix (activity × resource type × effort × frequency)
Implementation vs. ongoing operation resourcing overview
Resource decision & responsibility matrix (decide / provide / monitor)
Early-warning checklist for under-resourced systems
Simple resourcing business case outline (for internal approval discussions)
Example role resource profiles (e.g., system owner, process owner, internal audit interface)
Prerequisites
This module assumes general familiarity with management system concepts and basic organisational governance. No prior standard-specific knowledge is required.
Helpful background includes:
Understanding of how your organisation assigns roles and responsibilities
Basic awareness of budgeting/capacity planning cycles and operational constraints
Familiarity with typical management system activities (planning, operation, evaluation, improvement)
This module assumes general familiarity with management system concepts and basic organisational governance. No prior standard-specific knowledge is required.
Helpful background includes:
Understanding of how your organisation assigns roles and responsibilities
Basic awareness of budgeting/capacity planning cycles and operational constraints
Familiarity with typical management system activities (planning, operation, evaluation, improvement)
Strongly recommended preparatory modules
System Foundations: Context, Stakeholders, and System Boundaries
Understand organisational context, stakeholders, and system boundaries
7 h
System Foundations: Context, Stakeholders, and System Boundaries
Understand organisational context, stakeholders, and system boundaries
7 h
System Foundations: Context, Stakeholders, and System Boundaries
Understand organisational context, stakeholders, and system boundaries
7 h
Leadership & Policy Foundations: Management Commitment and Policy Direction in Practice
Understand leadership responsibilities in management systems and how top management sets clear policy direction and accountability
7 h
Leadership & Policy Foundations: Management Commitment and Policy Direction in Practice
Understand leadership responsibilities in management systems and how top management sets clear policy direction and accountability
7 h
Leadership & Policy Foundations: Management Commitment and Policy Direction in Practice
Understand leadership responsibilities in management systems and how top management sets clear policy direction and accountability
7 h
Continuous learning
Follow-up modules
Follow-up modules
After completion of this module, the following modules are ideal to further deepen the participant's competence.
After completion of this module, the following modules are ideal to further deepen the participant's competence.
Ready to achieve mastery?
Bring ISO requirements into everyday practice to reduce avoidable issues and strengthen the trust of your customers and stakeholders.
Ready to achieve mastery?
Bring ISO requirements into everyday practice to reduce avoidable issues and strengthen the trust of your customers and stakeholders.
Ready to achieve mastery?
Bring ISO requirements into everyday practice to reduce avoidable issues and strengthen the trust of your customers and stakeholders.